Job Openings at Ethnos Cyber Limited

Ethnos Cyber Limited - as the preferred cybersecurity solutions provider in Africa, the success of Ethnos Cyber hinges, to a huge extent, on the dedication and quality of our employees. We have an array of varied, flexible, challenging, and rewarding career choices. We are committed to maintaining a stimulating workplace where all employees develop their talents and skills to help protect our customer’s data assets and align IT with business objectives.

We are recruiting to fill the following positions below:

1.) Partner / Client Success Executive 

Job Location: Victoria Island, Lagos
Employment Type: Full-time

Job Description

• The Partner / Client Success role is responsible for building and maintaining strong relationships with strategic partners and ensuring the long-term success and satisfaction of customers. 
• The role exists to drive revenue growth through effective partnership management of OEMs / channels and end users, to ensure customer satisfaction. 
• This position involves nurturing existing relationships, understanding customer needs, and coordinating with channels and internal teams to deliver value and achieve mutual business goals.

Responsibilities

• Develop Business plan for OEM.
• Implement business plan to drive business growth.
• Work closely with partners to monitor the progress of business plans.
• Monitor customer satisfaction and proactively address concerns to prevent churn.
• Collaborate with internal teams to ensure customer needs are met and to facilitate upselling and cross-selling.
• Manage contract renewals and expansions, negotiating favorable terms for both parties.
• Analyze customer and partner data to identify trends, opportunities, and areas for improvement.
• Regularly communicate with clients to understand their needs and provide technical guidance.
• Liaise with strategic partners, customers, and industry influencers.
• Collaborate with other departments to ensure cohesive service delivery.
• Build and maintain strong relationships with clients and prospects.

Qualifications

• Bachelor's Degree in Business Administration, Marketing, or a related field
• 3 - 5 years of experience in partnership management, customer success, or account management roles
• Professional certifications in Customer Success, Account Management, or Partnership Management.
• Experience in B2B sales, with a focus on technology or cybersecurity products.
• Proven track record of managing strategic partnerships and driving revenue growth
• Experience in client-facing roles, with a track record of managing client relationships and delivering high quality service.

What We Offer

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and innovative environment.
• Professional development and growth opportunities.
• A supportive and collaborative work culture.

Application Closing Date: 19th March, 2025.

Click here to apply online

2.) Infrastructure / Asset Coordinator 

Job Location: Victoria Island, Lagos
Employment Type: Full-time

Job Description

• We are looking for an experienced Infrastructure & Asset Coordinator to oversee our IT infrastructure, manage physical assets, and handle procurement processes.
• This role is critical in ensuring the smooth operation and maintenance of company assets while optimizing resources efficiently.

Responsibilities

• Oversees maintenance of the organization's infrastructure, including servers, networks, storage, cloud services, and other office assets and facilities.
• Develop and execute strategies to optimize infrastructure, ensuring high availability, performance, and security.
• Maintain an accurate inventory of all company assets, including IT equipment and office facilities.
• Oversee the maintenance and functionality of office facilities to provide a safe and efficient working environment.
• Optimize the performance and reliability of office assets and supplies by identifying opportunities for upgrades, replacements, and improvements.
• Implement and enforce security protocols and standards to safeguard and protect sensitive data.
• Manage procurement processes, including sourcing, purchasing, and supplier negotiations.
• Provide regular technical reports to senior management on infrastructure health, asset status, system performance, and project updates.

Qualifications

• 2+ years of experience in Infrastructure / Asset management.
• Bachelor’s Degree in Business Administration, Supply Chain Management, IT, or a related field.
• Strong understanding of asset/facility management.
• Strong understanding of IT security, data protection, and compliance regulations.
• Ability to work independently and manage multiple tasks efficiently.
• Strong organizational skills and attention to detail.

What We Offer

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and innovative environment.
• Professional development and growth opportunities.
• A supportive and collaborative work culture.

Application Closing Date: 14th March, 2025.

Click here to apply online

3.) Infrastructure and Facility / Asset Coordinator

Job Location: Victoria Island, Lagos
Employment Type: Full-time with flexible work plan.

Job Description

• We are looking for an experienced Infrastructure & Asset Coordinator to oversee our IT infrastructure, manage physical assets, and handle procurement processes. 
• This role is critical in ensuring the smooth operation and maintenance of company assets while optimizing resources efficiently.

Responsibilities

• Oversees maintenance of the organization's infrastructure, including servers, networks, storage, cloud services, and other office assets and facilities.
• Develop and execute strategies to optimize infrastructure, ensuring high availability, performance, and security.
• Maintain an accurate inventory of all company assets, including IT equipment and office facilities.
• Oversee the maintenance and functionality of office facilities to provide a safe and efficient working environment.
• Optimize the performance and reliability of office assets and supplies by identifying opportunities for upgrades, replacements, and improvements.
• Implement and enforce security protocols and standards to safeguard and protect sensitive data.
• Manage procurement processes, including sourcing, purchasing, and supplier negotiations.
• Provide regular technical reports to senior management on infrastructure health, asset status, system performance, and project updates.

Qualifications

• Bachelor’s Degree in Business Administration, Supply Chain Management, IT, or a related field.
• 2+ years of experience in infrastructure/asset management.
• Strong understanding of asset/facility management.
• Strong understanding of IT security, data protection, and compliance regulations.
• Ability to work independently and manage multiple tasks efficiently.
• Strong organizational skills and attention to detail.

What We Offer

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and innovative environment.
• Professional development and growth opportunities.
• A supportive and collaborative work culture.

Application Closing Date: 14th March, 2025.

Click here to apply online