Job Vacancies at Baobab Group

We are recruiting to fill the following positions below:

1.)  Arrears Management Officer

Job Location: Yaba, Lagos
Employment Type: Full-time

Overall objective

• Arrears Management Officer is to manage institutional arrears and recovery operations to minimize losses arising from default through efficient and effective implementation of arrears management processes, collateral management systems, and recovery through the legal system.

General Responsibilities

• Monitoring the daily arrears position of the portfolio from PAR>60 by reviewing/printing necessary reports and following up with credit staff.
• Assessing the quality of the credit exposure portfolio and concentration of risks,business sectors, currencies, maturity, products, amounts, branches, market, etc., and identifying the general and specific reason for PAR growth.
• Reviewing the overdue loans in the portfolio of loan officers, recovery officers, and legal department and conducting recovery committees (including head office and legal recovery committees) according to credit procedures
• Coordinating communication with the legal department on problem credit exposures for legal recovery.
• Supporting legal recovery committees and conducting follow-up on loan recovery actions for all problem loans in the legal department;
• Monitoring executions and coordinating follow-up on all recovery committee decisions.
• Supervising and monitoring the loan officers under the “lending stop” or “recover lending “measures.
• Supervising and monitoring the loan handover process in case of resignation/dismissal of the credit staff;
• Monitoring and analyzing overdue situations and collection/recovery activities at the branch level to ensure that all needed collection/recovery steps are undertaken from 60 Days overdue.
• Monitoring and ensuring that all demand notices are served with appropriate actions as contained in the demand notices.
• Coordinate the confiscation of collateral and ensure that it is sold on or before 180 days.
• Organizing recovery committees for cases proposed for write-off.
• Supporting branches, Portfolio Managers in daily recovery activities, including random visits to overdue clients.
• Preparing and submitting to management all necessary reports about PAR 60 Days and above, written off loan portfolio, and collections of repayment, collaterals, results, and productivity of all staff under stop and recovery measures.

Required Skills and Working Experience

• 3 years of work experience in branch management, risk management, or as head/deputy head of sector/unit of the credit department.
• Must have a thorough knowledge of credit, recovery, risk policies, procedures, standards, processes, and all risk management-related tools and IT support systems.
• Committed, responsible, and able to work under pressure and in limited time frames.
• Ability to carry out the work on an independent basis as well as in working groups and teams.
• Good valuation of collateral and loan foreclosure methodology
• Strong analytical, technical, and problem-solving aptitude/skill.
• Professional, ethical, and discretion when dealing with confidential information.
• Strong communication (verbal and written) and interpersonal skills and presentation abilities.
• Good planning and organizing skills.
• Computer literacy: Microsoft word and Excel

Application Closing Date: 12th March, 2023.

Method of Application
Interested and qualified candidates should send their CV to: ng.recruitment@baobabgroup.com and cc: yadelaja@baobabgroup.com using the Job Position as the subject of the email.

2). Head, Smart Loan Manager

Job Location: Yaba, Lagos
Employment Type: Full-time

Summary / Objectives

• The main responsibility of the Head of Micro Loan is to develop qualitatively and quantitively the micro loan and micro saving book. both in number and in volume with effectiveness and efficiency.
• To achieve profitability and productivity of the microloan in every single Baobab branch and ensure full compliance to Baobab and regulator policy and procedures.

Job Description

• Put in place micro loan and micro saving strategy from promotion, acquisition and retention of micro clients
• Train and supervise the microloan staff through the Branch manager so that they add value through their performance, they can be motivated and build a good career with the Bank
• Periodical assessment of the service to micro loan and micro saving should be done for a better Baobab client experience.
• Coordinate with all other departments to ensure that all branches in the zone run their operations with necessary supports
• Provides regular report on effectiveness and efficiency of the operations activities, portfolio status at the branches to management for analysis and decision making.
• Build, develop and manage the microloan and micro saving portfolio of the bank
• Participate in recovery and collection and make sure the recovery and collection process are respected by all branches
• Ensure the PMs get the maximum support for a very good productivity.
• Support the handling of customers’ complaints according to the different levels of authorization.
• Review audit reports of all assigned branches and ensure rate of error are minimal while all audit issues are promptly resolved.
• Review operational risk of the bank so as to comply with internal and external regulations
• Participate in branch expansion, brand management and business development activities.

Competency/ Skill Requirements

• Candidates should possess an HND / B.Sc Degree
• Having at least 5 year experience in a micro loan and saving managerial position
• Good experience of the micro loan and micro saving market in Nigeria
• Good working knowledge of operations banking processes.
• Good customer relationship management.
• Business Performance Management.
• Financial analysis / Interpretation.

Application Closing Date: 13th March, 2023.

Method of Application 
Interested and qualified candidates send their Applications to: ng.recruitment@baobabgroup.com copy: yadelaja@baobabgroup.com using the Job Position as the subject of the email.