Job Vacancies at Edo Basic Education Sector Transformation (EdoBEST)

The Edo State Government, led by Governor Obaseki, implemented the Edo Basic Education Sector Transformation (EdoBEST) programme to improve basic education across the state. Through EdoBEST, the government is transforming learning outcomes for the 300,000 children across 1,029 public primary and 471 junior secondary schools in Edo State. EdoBEST is a Government designed and lead programme that is re-training all 15,000 government teachers - novice and experienced - to be technologically supported and empowered teachers.

Under EdoBEST, The Edo Supporting Teachers to Achieve Results (Edo STAR) programme is a hands-on government teacher training initiative forming a core pillar of the State's reform agenda for basic education. The programme is developing a more highly skilled teaching workforce by training, supporting and motivating Edo State teachers to succeed in the classroom of tomorrow.

We are recruiting to fill the following positions below:

1.)  Director, School

Job Location: Edo
Employment Type: Full-time

About the Role

• The Director, Schools is responsible for the performance management of every school in the territory. This includes school management, academic programming, school programming, staff professional development, regulatory compliance, commercial sustainability, and parent and community engagement in every school we support. You have incredible responsibility for the integrated delivery of all our programming in each school, for each teacher, and for each child. 
• Your role is the nexus of all that we do, ensuring the implementation and results of our overall programming.  Using big data that provides visibility into everyday teaching practices and school management, you work with your direct supervisory staff to improve the performance of each school with the goal of student performance and character development in mind, as well as each school’s financial sustainability – and provide feedback on core programming to our design teams. 
• Consequently, your focus on using data to drive performance, constant coaching to change behaviour, and rigorous implementation of core school programs is critical.  The team you supervise is in schools each day, providing ongoing mentorship, specific performance feedback, and ongoing group and personal training. You manage one of the largest teams in the company, led by the field team of School Supervisors that give daily support to each school.
• In this role, you also engage with all stakeholders of the schools under your care, including government officials, parents, and community groups as may be required, just as your school supervisors do in the community of each school. 
• This team is laser-focused on outcomes, inherently collaborative in nature, loves fostering leadership in others, is unwaveringly committed to ensuring a quality education for our pupils, and is excited about creating incredible learning interventions that drive positive behaviour and mindset change in adults. You will flourish on this team if you are: a team player, hyper-focused on results, flexible in a dynamic environment, and have fun while working hard.
• Instructional leadership is a core part of your remit, ensuring that school leaders and teachers are delivering on our promise to ensure each child has the opportunity to learn, which only happens when each teacher uses the right materials at the right time each day, listens and responding to students’ learning, and is supported by the school leader in this practice daily. 

What You Will Do

• Be responsible for the success of schools in your territory. Success is defined by (i) achieving excellence in all School Management metrics, (ii) meeting or exceeding ambitious learning outcome targets, and (iii) building a culture of community and parent engagement. 
• Ensure each Supervisor delivers on their oversight of schools and individual KPIs. Their schools should deliver the promise of learning and holistic development for children, have a strong and high-performing cohort of teachers, operate within their budget and sustain enrolment necessary for financial sustainability;
• Be in schools 20% time, observing teaching, observing management, and engaging with stakeholders, including government officials, parents, and community groups.
• When observing or holding meetings, use rubrics or other documents to support structured observation and reporting.
• Support specific school events, including collaborating on programming for such events as school opening celebrations, parent-teacher conferences and school closing celebrations, as well as community showcases and participation in co-curricular competitions.
• Ensure school strength and support enrolment efforts are achieved. 
• Ensure local regulatory processes are followed, including environmental & social standards, as well as national regulations. 
• Ensure school staff and students are prepared to sit in government-proctored exams, as they may occur on a termly/semester basis, and with particular attention to national examinations. 
• Ensure that leadership & development sessions are delivered to schools during the course of the school year, and during induction training for new staff. Supervisors should use the materials and programming developed by the Leadership & Development team. 
• Work with the Leadership & Development team to provide, and facilitate ongoing professional development for Supervisors
• Support schools through the transition of staff, including school leaders and teachers; work with local government and other local organizations as needed.
• Ensure school leaders are actively building a pipeline of school staff candidates, leveraging parents, local government leaders and other local organizations.
• Ensure schools are working directly with country or regional government leadership, teacher training centres or regional organizations to support sourcing candidates for school staff. 
• Be responsible for the management of direct reporting lines with Regional Managers (to whom School Supervisors report), L&D Managers, and Academic Managers
• Use data from multiple sources to ensure that academic programming - offerings, lesson quality, teacher support, learning innovation, etc. - throughout the year is robust, adhere to regulatory guidelines, is contextualized to the territory, and leads to outsized learning outcomes for all pupils.
• Use data from multiple sources to ensure Regional Managers, Supervisors are effectively managing their schools and creating safe learning environments.
• Supervisor budget and optimization, prevent fraud and ensure financial discipline among the Schools group
• Supervise school budget and optimization, prevent fraud and ensure financial discipline.
• Other duties as assigned

What You Should Have

• B.Sc. or M.A. in Education is preferred
• Proven leadership experience, leading teams of people to accomplish an objective
• Proven experience managing field-based teams
• School management experience a plus
• Relentless focus on achievement for yourself and others
• Bias towards action
• Flexible and loves to work in a dynamic environment
• Belief in data-driven decision making
• Collaborative leader with strong relationship-building skills
• Strong interpersonal skills
• Strong communication skills

You’re also

• A networking mastermind – You excel at meeting new people and turning them into advocates.  You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, Bridge works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand. 
• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
• A malleable learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, analyse it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

Click here to apply online

2.)  Director, Policy & Partnership

Job Location: Edo
Employment Type: Full-time

About the Role

• As the Director, Policy & Partnerships, you oversee an entire program’s large-scale, government-led, system-wide education transformation within all new locations.
• You are responsible for building and managing diverse stakeholder relationships, and focussed on account management and sustaining our work and operations in the territory.
• You own the government engagement with the diverse stakeholders and the many moving parts involved in our work in the territory. You are the first point of call for any communication between the program, the Government and other key stakeholders in the territory. 
• You’ll be taking over existing relationships from the Policy and Partnerships Programme Development team and other Executives, and make these your own to ensure close collaboration and on-time execution of the program. This entails significant relationship management, as well as project management in ensuring data and approvals needed to pass between the government and program do so in a timely way for program deadlines.
• You will ensure that the government partners understand the program, and support its implementation. This will require coordination of stakeholder sessions, government workshops, and government public events and celebrations.
• During government workshops, there will be a need for careful engagement and collaboration on programme details -- to be successful in this role, you must learn about all aspects of our programming, and what can be negotiated and what cannot to ensure we deliver on what the government requires of us -- improved learning outcomes. You will need to be diplomatic and have discretion; know when to speak and when to listen.

What You Will Do

• Report to the Regional Director, to help build partnerships, relationships and execute strategies to sustain our goals across the specific program.
• Work closely with the Programme Development counterparts and regional leadership, be responsible for overseeing key government relationships and programming. To do this, you’ll lead government engagement, training and stakeholder meetings. 
• Ensure creation of governance committees according to core programming guidelines, and establish a regular meeting schedule.
• Ensure thorough weekly and monthly reporting to the government begins and is continued under permanent programme leadership.
• Manage and oversee all Policy and Partnerships program staff (focussed on Programme Management).
• Manage the diverse strategic stakeholder management across multiple Government departments and levels within those departments; with prominent education ecosystem stakeholders, including but not limited to the local and national teacher labour unions; and  important 'influencers’ to ensure the successful and popular launch of the government’s new programme. 
• Establish and implement short- and long-range goals, objectives, policies and operating procedures for the government relations support function; monitor and evaluates program effectiveness; effects changes required for improvement;
• Map all key government officials, and create a plan for management of each;
• Work with key stakeholders on consultative efforts to drive reforms in delivery of education to underserved communities;
• Utilize lead management techniques and maintain a detailed and dynamic database of these key influencer communities while tracking progress of programme launch; 

What You Should Have

• Bachelor's Degree with Superior academic performance;
• Over 4 years experience in government program delivery or working in account management or as an engagement manager; 
• In depth experience building and systematically managing key complex relationships and accounts to ensure program delivery in a complex, multi-stakeholder program or project; 
• Previous experience working with a Ministry of Education on program delivery, preferred; If not within education, experience with another government delivery program or project, such as in health or ICT; 
• Confidence, authority, and level-headed decision making needed as the leadership voice for the program;
• Knowledge of local, state and federal government issues related to the provision of primary education in the country would be preferred;
• Ability to balance commercial interests and social benefits - a blend across business and political acumen, but also high emotional intelligence and relationship-building skills;
• Experience acting as an on-the-record spokesperson;
• Highly capable and thoughtful problem-solving skills; able to act as an intermediary and a solutions driven lead, to ensure effective collaboration and communication between the Government client and our organization;
• Prior experience within a fast-paced, high-growth, metric-driven operational organization will be an advantage;

You’re Also 

• A networking mastermind – You excel at meeting new people and turning them into advocates.  You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, Bridge works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand. 
• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
• A malleable learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, analyse it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

Click here to apply online

3.)  Officer, Leadership and Development

Job Location: Benin, Edo
Employment Type: Full-time

About the Role

• This role is responsible for effective and high quality implementation of training programs and ensuring that teachers are well-supported through the academic year for the designated new or existing NewGlobe territory that you are assigned.. This role reports to the Manager, L&D in the territory.

What You Will Do

• Be responsible for gathering all training data and preparing the training report to be shared with L&D team. 
• Gather reliable data consistently from classroom observations and coaching at school within the designated territory and report to the MAnager, L&D.
• Analyse data from training and observations and share trends, insights with Schools and L&D team for improvements.
• In collaboration with Shared Services Academics, support the design and execution of pilot projects that seek to answer questions on training and coaching effectiveness which will eventually lead to process improvements for L&D

Training & Support:

• Be well-equipped to train as an excellent facilitator who will deliver on the Leadership & Development vision for supporting teachers and school leaders in NewGlobe territories (existing or new) 
• Work with the content design team in Cambridge through the Manager, L&D to support professional development of supervisors as needed by the Schools team.
• Visit classrooms regularly in between training for observing classroom teaching, coaching teachers and supporting school leaders to be effective instructional leaders.
• Participate actively in all activities leading up to the launch of the training under the guidance of L&D Manager ensuring all logistical and operational prerequisites are in place to ensure effective implementation of training. 

What You Should have

• A Bachelor’s Degree in any field. Degrees or certifications in Education would be a bonus.
• Minimum of 2 years of experience as a teacher. Any teacher training experience would be a bonus.
• Proficiency in Microsoft Excel is a must. PowerPoint, Word, and Google Suite knowledge will be a bonus.

You’re Also

• A networking mastermind – You excel at meeting new people and turning them into advocates.  You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, Bridge works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand. 
• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
• A malleable learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, analyse it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

Click here to apply online

4.)  Programme Manager, Schools

Job Location: Edo
Employment Type: Full-time

About the Role

• As the Programme Manager, Schools you will support the Director, Schools in running of academies by leading implementation of school specific events and community outreach programs across all academies.

What You Will Do

• Coordinate the Management of EdoBEST in collaboration with the Director of Schools and Academics
• Supervise and Manage Community engagement strategy for building powerful public schools
• Develop, manage and supervise PTA engagement activities in day to day running of the schools
• Coordinate schools, supplies, grounds, and overall inventory management; principal supervision and mentorship; and more – including accountability measures
• Coordinate community outreach across all EdoBEST schools including advertisements, events, communications, programmes, promotions and more aimed at parents, community leaders and influencers, and general public
• Spend time in EdoBEST schools developing knowledge of the communities as well as driving customer insights and critical business issues opportunities
• Assist in recruiting, induction trainings, workshops, and on-going professional development
• Oversee the collation of information from all departments; maintain weekly trackers, supervise data collection from field; work with assign partners and Director to increase community linkages.
• Ensure that schools` grounds and buildings are maintained, oversee repairs, and training principals.
• Develop and work with Parent Teachers Associations, Community Leaders in developing strategic plan for school management.
• Oversees activities of the department in the absence of the Director

What You Should Have

• A Bachelor’s Degree in Social Sciences, Community Development, Business Management or in any relevant field
• At least 5 years of relevant experience, including extensive experience in operations, programme management, managing field teams, retail, sales, and customer strategy
• Experience planning events; interacting with major stakeholders; community, business and government
• Passion for Bridge’s vision of democratizing the right for all children to succeed
• Prior experience working within a fast-paced, metric driven sales organization; start up or high-growth company experience preferred
• Experience working with low income customers; community engagement in the education or health sector is a major plus

You’re Also:   

• A networking mastermind – You excel at meeting new people and turning them into advocates.  You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, Bridge works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand. 
• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
• A malleable learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, analyse it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

Click here to apply online

5.)  Officer, People Operations

Job Location: Edo
Employment Type: Full-time

About the Role

• We are looking for a dynamic, detailed, individual to support our People team on payroll and related compliance with Statutory Authorities.
• The ideal candidate is one who takes pride in accurate work, has great attention to detail and is very resourceful.
• This is a generalist role, and the officer will support all People functions for EdoBEST, including administration, people operations, employee engagement, employee onboarding, and other areas as needed. Based in Nigeria, this role reports to the Manager, People.

What You Will Do

• Coordinate the processing, remittance, reconciliation and reporting of all payroll related statutory liabilities (PAYE, NHF, Pension), ensuring EdoBEST's compliance with all payroll related tax laws and regulations.
• Preparation and prompt submission of payroll related inputs for EdoBEST and review the same for accuracy in terms of claims, allowances, tax relief and deductions.
• Administer statutory audit (concerning PAYE, ITF, NHF, Pension, NSITF) process and respond promptly to payroll related queries raised by tax authorities and other regulatory bodies, preparing PAYE audit support data for external auditor’s use.
• Enroll all staff under relevant insurance cover.
• Collate documentation and process ITF training approvals and contribution reimbursement to the organisation.
• Keep accurate and up to date records of all payroll related payments made to statutory authorities
• Register new NewGlobe Nigeria-based staff with regulatory agencies to avert penalties that may arise.
• Support employee onboarding as needed.
• Support employee lifecycle and People Operations functions, as needed.
• Support administration as needed.
• Support any other People functions as needed.

What You Should Have

• Bachelor's Degree or equivalent - preferably in Accounting/Finance or related related course
• 3 - 5 years experience in similar roles
• Demonstrable Experience in payroll management and statutory compliance
• Heavy contacts with Regulatory agencies, (e.g. PENCOM, NHF, ITF, NSITF, Tax offices, etc.
• Excellent knowledge of the Nigeria Labour Law and regulations of the field is required
• Proficient in MS Office excel
• Outstanding organisational ability with great attention to detail
• Excellent communication and relationship management skills
• Strong interpersonal skills
• Problem solving, analytical and conceptual skills
• High ethical standard and level of integrity

You’re Also   

• A networking mastermind – You excel at meeting new people and turning them into advocates.  You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, Bridge works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand. 
• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
• A malleable learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, analyse it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

Click here to apply online

6.)  Manager, IT Operations

Job Location: Edo

Description 

• The IT Manager role will ensure the provision of superior customer service throughout the business, through the maintenance, enhancement, and efficient operation of IT functions.
• Additionally, the role will include responsibility for ensuring the security and integrity of IT operations and systems, as well as the line management of IT officers and associates. 
• The flexibility to work outside normal business hours is integral to this role, as is the ability to work under broad direction and minimal supervision. 

What will you Do 

• Recommend, source, install, and maintain network equipment such as firewalls, routers, and switches 
• Maintain existing equipment to standards, by performing upgrades, new installations, and carrying out routine procedures 
• Provide first point of IT Support contact for all local EdoBEST staff, covering all hardware, software, and associated peripherals 
• Deploy computers, school technology, and associated peripherals including new installations and redeployment of existing equipment 
• Install and configure operating systems and software to agreed standards under the direction of the Director of IT and other senior IT personnel 
• Manage the local area network and internet connection 
• Assist in the compilation and maintenance of an accurate inventory of hardware and software, and ensure that records are kept up-to-date within the service desk system 
• Ensure network security through the installation of appropriate hardware and software, as well development of IT policies 
• Troubleshoot technical issues to resolution and/or escalate to colleagues, suppliers, or partner organizations as required 
• Log all incidents and service requests in EdoBEST’s designated service desk system 
• Manage service desk tickets, planning and prioritizing systematically to minimize backlog and ensure operational efficiency 
• Expedite the repair of hardware faults and software configuration problems, notifying or forwarding to the relevant suppliers in a timely manner 
• Work with colleagues to monitor performance of EdoBEST systems, ensuring that issues are appropriately escalated and resolved 
• Supervise, train, and mentor junior staff members in all of the above 
• Provide technical assistance to project teams and undertake technical project roles when required
• Manage IT infrastructure improvement projects, including scheduling and budgeting 
• Demonstrate commitment to and promotion of a culture of service excellence and continual improvement within the IT Department 
• Maintain and develop excellent working relationships with key suppliers, conducting dealings in a professional and appropriate manner 
• Provide at all times a professional, courteous, and rapid response to individual users

What you should Have 

• A Degree from a recognized university with top marks in Computer Science or a related discipline. 
• 5-10 years relevant IT/industry work experience 
• Microsoft Office support 
• Active Directory administration 
• Experience working within a fast-paced environment 
• TCP/IP 
• Experience working and training on a variety of IT subjects and applications 
• Excellent writing and oral communication skills. 
• Good research skills, including the ability to identify and propose solutions to issues/crisis 
• Excellent technical knowledge of PC hardware 
• Working technical knowledge of current protocols, operating systems, and standards
• Software and hardware troubleshooting 
• Windows desktop (7/8/X) and Windows Server (at least 2012) experience 
• Routers, switches, and firewall experience 
• Knowledge of Android technologies, smartphones, LAN and Wifi configurations 
• Experience with admin of Microsoft systems such as Navision, IIS, or Sharepoint. 
• Experience with AWS. 
• Relevant Microsoft certification 

You’re Also  

• A networking mastermind – You excel at meeting new people and turning them into advocates.  You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, Bridge works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand. 
• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
• A malleable learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, analyse it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

Click here to apply online

7.)  Officer, IT Operations

Job Location: Edo

About the Role

• The Officer, IT Operations role combines the provision of front-line support and superior customer service to our schools and support teams with the responsibility for one of our key functional areas in IT Operations, including asset management, problem management, and support office support.
• The Officer role rotates between these functional areas, bringing fresh energy and insights to each area, while gaining experience over the different aspects required to ensure our Tech investments deliver on our ambitious mission.
• It will involve rolling up your sleeves to get the day to day done with ensuring overall delivery excellence for your assigned area.
• The role reports to the Manager, IT Operations, who has broad oversight over the programme, and involves mentoring and developing Associates.

What You Will Do

• Ensure delivery against one of our key functional areas for IT Operations:
  • Teacher Tablets: ensuring high availability of teacher tablets, including proper assignment, monitoring, and troubleshooting.
  • Smartphones and Tablets - ensuring high availability of school leaders and field staff devices, including proper assignment, monitoring and management (mobile device management), and procurement.
  • Problem Management - ensuring that all Tech issues ("incidents") are properly tracked and regularly analysed to identify our key "problems" (recurring incidents) - and to work on sustainable solutions
  • Support Office Support: ensuring the support office is high-functioning - working IT Assets (laptops, printers, etc.), network, firewall, PBX, etc.
• Provide first point of IT support contact for all staff, covering all hardware, software, and associated peripherals.
• Proactively troubleshoot using reports and data analytic tools provided - and also contribute back to their evolution and improvement.
• Deploy IT assets and associated peripherals, including new installations and redeployment of existing equipment.
• Manage service desk tickets, planning and prioritising systematically to minimise backlog and ensure operational efficiency.
• Visit schools to understand pain points and receive feedback.
• Expedite the repair of hardware faults and software configuration problems, notifying or forwarding to the relevant suppliers in a timely manner.
• Supervise, train, and mentor junior staff members in all of the above.
• Provide technical assistance to project teams and undertake technical project roles when required.
• Demonstrate commitment to and promotion of a culture of service excellence and continual improvement within the IT Department.

What You Should Have

• Excellent technical knowledge of IT hardware, including laptops, mobile devices (esp. Android), and peripherals
• Software and hardware troubleshooting ability
• Experience working and training on a variety of IT subjects and applications
• A Degree from a recognised university with top marks in a relevant discipline
• Suitable IT/industry work experience
• Experience working within a fast-paced environment
• Analytical capability - ability to analyse data sets and be data driven. Advanced analytical capabilities, such as SQL, a plus.
• Strong writing and oral communication skills
• Research skills, including ability to identify and propose solutions to issues/crisis

You’re also 

• A networking mastermind – You excel at meeting new people and turning them into advocates.  You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, Bridge works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand. 
• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
• A malleable learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, analyse it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

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