Job Vacancies at Glovo Nigeria

Glovo - We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Hispanic America and Africa. With food at the core of the business, Glovo delivers any product within your city at any time of day. Our vision and ambition are not only to make everything immediately available in your city but it is also to offer our employees the job of their lives. A job where you'll be challenged and have the most fun working in through tech-enabled experiences.

We are recruiting to fill the position below:

Job Position: Account Manager

Job Location: Lagos
Department: Partners & Brands

Description
Your work-life opportunity:

• The way we manage our company is built on the belief that by giving a WOW service to our clients, we will be able to change the delivery market. How are we doing it? By paying attention to all the details.
• Glovo is a hyperlocal marketplace featuring the most trendy places in each city and delivering their products in less than 60 mins. 
• As an Account Manager, you will be a key role in the Glovo Partner Operations team. You will be directly responsible to build and maintain good relationships between our partners and our company.
• You will be liaising with the most highly regarded brands, stores, and restaurants in your city.

Responsibilities
Be a part of a team where you will:

• Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews).
• Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.
• Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling) .
• Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc)
• Improve Glovo’s revenue through commission renegotiation and selling assets.
• Understand, build action plans and follow up on churned and inactive partners.
• Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

Requirements
You have:

• Bachelor's Degree in Business Administration, Marketing, Industrial Engineering or Public Relations is a plus. Preferably with experience in FMCG, food-hospitality or on-demand delivery industry.
• At least 2 years of experience in high-performance account management or Business Consultancy.
• Comfortable working in a high growth and high-performance start-up with a fast pace.
• Computer literate; good knowledge of Google Docs and MS Office, Excel
• Excellent Local Language and English skills.
• Strong Commercial skills.
• Good communication and interpersonal skills
• Project management skills, highly organized and detail-oriented.
• Problem solver, data-driven with an analytical approach
• An empathetic, inclusive and curious attitude

What you’ll find when working at Glovo:

• Gas: Driven to deliver quality results quickly

• Good Vibes: Bring positivity and communicate openly
• Stay Humble: Self-aware and open to learning
• Care: Uplift people and the planet
• Glownership: Act as proud owners
• High Bar: Focus on Top Performance

Experience our Glovo Life Benefits

• Enticing equity plan (if applicable)
• Top-notch private health insurance
• Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
• Discounted gym memberships
• Flexible time off (take the time you need) and hybrid working model (own your time)
• Enhanced parental leave including nursery support!
• Online therapy and wellbeing benefit
• External learning budget

Interested and qualified candidates should: Click here to apply online

Job Position: Partner Business Leader, Q-Commerce

Job Location: Lagos, Nigeria
Department: Q-Commerce

Your Work-life Opportunity

• As a Q-commerce Partner Business Leader, you will be a key role in the Glovo Partner Operations team.
• You will ensure partner engagement and retention in Glovo by finding ways to grow number of orders and generate additional revenue. Define the monetisation strategy and execution for all partner segments.

Be a Part of a Team where you Will

• Give you the trust and support to grow, develop, and make a difference while encouraging you to bring your unique perspective to the table
• Collaborate together and learn from each other
• Develop and manage partner relationship for all the accounts in your portfolio. 
• Meet with clients regularly to build strong commercial relationships. Manage each assigned partner through regular contact by telephone, email, face to face partner review /re-sign meetings.
• Own strategic partner relationships end to end, including understanding P&L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence
• Deliver day to day campaign execution, optimization, and analysis across multiple clients 
• Deliver outstanding day-to-day client service and a high quality of work to agreed excellence service and performance. 
• Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM. Track and reporting of performance metrics
• Lead contract renegotiations to establish a strong working partnership grounded on sustainable economics for both parties
• Get feedback from our partners and translate it into product, marketing and operations improvement
• Prepare reports and dashboards to present to groceries partners and use as source of operational improvements
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

Job Requirements
You Have:

• Minimum of 5 years of experience in Account Management mandatory in Food Retail Industry and/or Business Consultant.
• An empathetic, inclusive and curious attitude
• A passion to make a positive impact on the life of millions of people through technology.
• Exceptional analytical and problem-solving skills.
• A high level of interpersonal and influencing skills.
• Proactive, organized, and obsessed with details.
• Customer obsession.
• Fluency in Local language and English are a must.
• An empathetic, inclusive and curious attitude.
• We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!

Experience Our Glovo Life Benefits

• Enticing equity plan (if applicable)
• Top-notch private health insurance
• Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
• Discounted gym memberships
• Flexible time off (take the time you need) and hybrid working model (own your time)
• Enhanced parental leave including nursery support!
• Online therapy and wellbeing benefit
• External learning budget

What you’ll find when working at Glovo:

• Gas: Driven to deliver quality results quickly
• Good Vibes: Bring positivity and communicate openly
• Stay Humble: Self-aware and open to learning
• Care: Uplift people and the planet
• Glownership: Act as proud owners
• High Bar: Focus on Top Performance

Interested and qualified candidates should: Click here to apply online

Job Position: Head of Finance & Strategy

Job Location: Lagos, Nigeria
Department: Finance

Your Work-life Opportunity

• We are one of the fastest growing startups in Europe and the way we want to grow is making every city profitable!  To reach this goal, we need a 360, analytical and results driven person to take ownership of our Finance & Strategy function in Nigeria.
• At Glovo,  we work hard and we love what we do. If you are a problem-solver person with a 100% hands-on attitude, looking for an energizing work environment with big ideas we’d love to have you on our team!

Job Responsibilities
Be a part of a Team where You will:

• Be the General Manager's right-hand in any strategic and finance decision
• Define jointly with the General Manager the long term goals of the country
• Set and review quarterly country and department targets based on long term goals
• Implement current corporate strategy throughout the annual planning cycle both at country and city level
• Work with cross-functional teams (operations, marketing, finance, procurement and commercial) to ensure a profitable and flawless execution, and to develop profitability analysis for new ideas/businesses
• Study the viability - reports of investments/projects, strategic reorientation, etc
• Lead cross functional projects to improve profitability
• Analyze business performance and measure KPIs, identifying issues and potential improvement opportunities
• Prepare and present monthly, quarterly and annual finance and accounting reports and analysis (P&L and BS).
• Work closely with Global Finance Teams (Billing, Treasury, Accounting etc) to solve any day-to-day issues and ensure a 100% satisfaction of Nigeria’s customers, partners and couriers in any topic related to finance
• Manage treasury function and ensure optimal cash flow
• Coordinate the preparation of Financial Statements
• Lead the relationship with third parties: external auditors, administrations, external consultants,
• Analyze of procedures and external audit - Contributing to the continuous improvement of the processes promoting solutions to possible problems detected and reduce manual tasks
• Optimize the fiscal policy of the company: VAT tax knowledge, IIBB Multilateral Agreement
• Have a full team of 5+ HC reporting into you
• Report into the General Manager with a dotted line to the Africa Head of Finance & Strategy

Job Requirements
You Have:

• 6-10+ years of work experience in consulting, investment banking, audit or corporate finance within a leading company providing teams with the necessary data to make the right decisions & leading major projects 
• Strong working knowledge in manipulating and presenting quantitative data (Excel, Google Spreadsheets etc.), ability to build flexible and comprehensive reporting templates
• Advanced English
• Strong analytical skills, goal-oriented, and teamwork
• Hands-on and autonomous
• Advanced accounting and finance knowledge
• Ability to influence stakeholders in order to help achieve your goals

Experience Our Glovo Life Benefits

• Enticing equity plan (if applicable)
• Top-notch private health insurance
• Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
• Discounted gym memberships
• Flexible time off (take the time you need) and hybrid working model (own your time)
• Enhanced parental leave including nursery support!
• Online therapy and wellbeing benefit
• External learning budget

What You'll find when Working at Glovo:

• Gas: Driven to deliver quality results quickly
• Good Vibes: Bring positivity and communicate openly
• Stay Humble: Self-aware and open to learning
• Care: Uplift people and the planet
• Glownership: Act as proud owners
• High Bar: Focus on Top Performance

Interested and qualified candidates should: Click here to apply online

Note

• We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!
• In your application, please feel free to note which pronouns you use (For example: she / her / hers, he / him / his, they / them / theirs, etc).