Job Vacancies at Layer3

Layer3 is one of the fastest growing network and security infrastructure companies in West Africa, providing award-winning services, including managed and cloud services, network security, IT infrastructure management, virtualization and mobile device management solutions. Our unique model integrates best-of-breed technologies from global leaders such as Juniper Networks, Blue Coat, Polycom, AirWatch, F5, Extreme Networks and VMware, coupled with our next-generation metro fiber networks, to offer unparalleled services and after sales support to some of the most demanding customers.

We are recruiting to fill the following positions below:

1.) Key Account Manager

Job Location: Abuja
Employment Type: Full time

Job Summary

• The Key Account Manager is responsible for managing key accounts, maintaining a long-term relationship with accounts and maximizing sales opportunities within them. He/she will need a high level of an innovative and eager mind in order to research, propose, and sell services and respond effectively to clients’ queries. 
• Focusing on growing and developing existing clients, together with generating new business.
• Develop, penetrate and maintain relationships with key decision makers at existing key accounts through regular planned contact
• Meet and exceed yearly sales target.
• Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients. Write business plans for all current and opportunity tender business.
• Develop long-term relationships with customers
• Manage and interpret customer requirements - speaking with clients to understand, anticipate and meet their needs;
• Develop a solid understanding of all unique purchasing/sourcing processes, procedures and decision criteria to formulate a strategic account penetration plan detailing the actions necessary to effectively and profitably close orders with each account.
• Analyze customer needs and identify product solutions to fit needs, desires and budget.
• Search for new clients and create database of prospects that will benefit from company products or services and maximize customer potential in designated regions.
• Negotiate tender and contract terms to meet both client and company needs;
• Administer client accounts;
• Analyzing costs and sales Record and maintain client contact data
• Act as the key interface between the customer and all relevant divisions 

Qualifications

• University Degree or its equivalent, preferably in Computer / Electrical / Electronics Engineering or Computer Science is required.
• 3 - 5 years of field sales and account management professional experience with an ICT Solutions Provider.
• Relevant experience in sale of IT services with knowledge of solutions from Juniper Networks, Blue Coat, F5, Cisco and VMware will be an added advantage.

Application Closing Date16 August, 2024.

Method of Application
Interested and qualified candidates should send their CV to: careers@layer3.com.ng using the Job Position as the subject of the mail.

2.) Billing & Audit Officer

Job Location: Abuja
Job type: Full-time

Position Overview

• Revenue Assurance & Billing/Audit Officer is responsible for the verification of the end-to-end operational process completeness, accuracy, and data integrity of the capture, recording, billing, and reporting of all revenue-producing events or transactions from sales and marketing through collection, and account receivables.
• Through analysis and creation of new audits and reports, the Billing & Audit officer ensures accurate billing to customers and optimal costs from vendors.

Job Responsibilities
Billing and Credit Control:

• Processing and generating customers’ invoices on the ERP software and manually as required in line with the contractual agreement.
• Delivery/submission of all invoices monthly, Quarterly, annually etc. by email, courier, and physical hard copy delivery.

ERP Administrator:

• Liaising with sales and Key account Manager on new businesses, changes and to resolve outstanding queries.
• Tracking and reporting of Connectivity activities, such as activation of new link, upgrade and downgrade, suspension and terminated links.
• Liaising and Reconciliation with Client and Internal customers including Sales, Project, service delivery and legal team.
• Collect payment for all invoices submitted, reconcile receipt against invoice submitted and acknowledge receipt.
• Fiber to the home FTTH processes and customers account reconciliation.
• Compute and submit credit notes to customers for refund on downtime experience in the periods.

Audit:

• Work with the Revenue Assurance Manger to develop internal audit scope and audit plans
• Perform audit and control setting
• Identify loopholes and share risk aversion methods and cost savings • Conduct follow-up audits
• Determine ways to cut costs and improve profitability
• Prepare audit reports and recommendation.

Qualifications

• Experience in finance and IT is preferred.
• 2+ years of work experience in related role or a research position • Strong operational, project management, consulting technology and process skills.
• Bachelor's Degree, with master’s as an added advantage
• Industry knowledge of relevant solutions sets, product line specifications, performance criteria and applications.
• Excellent time management, particularly the ability to effectively prioritize and execute tasks in line with business objectives

Salary
NGN200,000 / Month (Net)

Application Closing Date: 16th July, 2024.

Method of Application
Interested and qualified candidates should forward their Applications to: careers@layer3.com.ng using the Job Position as the subject of the email.

3.) Senior Revenue Assurance Executive

Job Location: Lagos
Employment Type: Full time

Job Description

• Senior Revenue Assurance Executive is responsible for the verification of the end-to-end operational process completeness, accuracy, and data integrity of the capture, recording, billing, and reporting of all revenue-producing activities or transactions from sales and marketing through collection, and account receivables.
• The job holder is responsible for identifying areas of improvementin company revenues and margins.
• Through analysis and creation of new audits and reports, the Senior Revenue Assurance Executive ensures accurate billing to customers and optimal costs from vendors.

Job Responsibilities

• Responsible for the invoice generation process for customers in line with the contractual agreement.
• Ensures the Delivery/submission of all invoices monthly, Quarterly, annually etc. by email, courier, and physical hard copy delivery.
• Oversees the administration of revenue Assurance Module on the ERP 
• Liaison with sales and Key account Managers on new businesses, changes and to resolve outstanding queries.
• Tracking and reporting of Connectivity activities, such as activation of new link, upgrade and downgrade, suspension and terminated links.
• Liaising and Reconciliation of due invoices with Client and Internal customers (Sales, Project, service delivery and legal team).
• Monitoring debt balances to ensure reduction in debtors outstanding.
• Producing unit reports and updating records.
• Custodian of the credit policy for the institution
• Responsible for Collection of all payment for all invoices submitted, reconcile receipt against invoice submitted and acknowledge receipt.
• Oversees Fiber to the home FTTH invoicing procedures and customer account reconciliation.
• Compute and submit credit notes to customers for refund on downtime experience in the periods.
• Perform audit and control setting
• Identify loopholes and share risk aversion methods and cost savings
• Conduct follow-up audit on credit related matters
• Determine ways to cut costs and improve profitability
• Prepare audit reports and recommendation.

Job Requirements

• Bachelor's Degree / Masters Degree in Accounting / Finance or any other related courses. 
• Minimum 5 years of experience in similar role
• Chartered status in Accounting (ACA OR ACCA)
• Experience in revenue assurance, billing process and ability to document such process. Experience in audit processes and procedures. Industry knowledge of relevant solutions sets, product line specifications, performance criteria and applications. 
• Excellent time management, particularly the ability to effectively prioritize and execute tasks in line with business objectives 
• Proficient with Microsoft Office suite

Salary
N400,00 Monthly

Application Closing Date16 August, 2024.

Method of Application
Interested and qualified candidates should send their Applications to: careers@layer3.com.ng using the Job Position as the subject of the mail.