Job Vacancies at Nelson Courier Express

Nelson Courier Express is a logistics company based in Lagos, Nigeria. They specialize in providing fast and reliable courier services for both individuals and businesses. With a focus on efficient delivery and customer satisfaction, they offer a range of shipping and delivery solutions tailored to meet various needs.

We are recruiting to fill the following positions below:

1.) Office Assistant

Job Location: Lagos
Employment Type: Full-time

Job Summary

• The Office Assistant provides administrative and clerical support to ensure the smooth day-to-day operation of the office.
• The role involves handling paperwork, assisting staff, managing records, and maintaining an organized and professional office environment.

Key Responsibilities

• Answer and direct phone calls, emails, and visitors
• Maintain and organize office files, records, and documents
• Prepare letters, reports, and other office correspondence
• Assist with data entry and updating office databases
• Schedule meetings and manage calendars
• Handle incoming and outgoing mail and deliveries
• Order and manage office supplies
• Support staff with administrative tasks as needed
• Keep the office clean, organized, and well-arranged
• Perform photocopying, scanning, and filing duties.

Qualifications and Requirements

• Minimum of / OND / HND / Bachelor’s degree
• Proven experience as an office assistant or in a similar role is an advantage
• Basic computer skills (MS Word, Excel, email)
• Good communication and interpersonal skills
• Ability to multitask and work with minimal supervision
• Good organizational and time-management skills
• Should be ready to resume immediately.

Application Closing Date: 20th February, 2026.

Method of Application 
Interested and qualified candidates should submit their CV to: nelsoncourierandtransport@gmail.com using the Job Position as the subject of the email.

2.) Customer Service Officer

Job Location: Lagos 
Employment Type: Full-time

Job Summary

• The Customer Service Officer is responsible for providing excellent customer support by responding to inquiries, resolving complaints, and ensuring customer satisfaction.
• The role involves effective communication with customers and maintaining a positive company image at all times.

Key Responsibilities

• Attend to customer inquiries in person, by phone, email, or online platforms
• Provide accurate information about company products and services
• Resolve customer complaints professionally and promptly
• Record and update customer information in company systems
• Follow up with customers to ensure issues are resolved
• Maintain a high level of customer satisfaction and loyalty
• Handle orders, returns, and customer requests
• Escalate complex issues to the appropriate department
• Maintain proper documentation of customer interactions.

Qualifications and Requirements

• Minimum of an OND / HND / Bachelor’s degree
• Proven experience in customer service or a related role is an advantage
• Good verbal and written communication skills
• Ability to remain calm and professional under pressure
• Basic computer knowledge (email, CRM systems, MS Office)
• Thy interested candidate should be ready to start work immediately.

Application Closing Date: 15th February, 2026.

Method of Application 
Interested and qualified candidates should send their CV and application to: nelsoncourierexpress@gmail.com using the Job Position as the subject of the email.

3.) Logistics Coordinator

Job Location: Lagos
Employment Type: Full-time

Job Summary

• The Logistics Coordinator is responsible for planning, coordinating, and monitoring the movement of goods from suppliers to customers.
• This role ensures timely, cost-effective, and efficient transportation, storage, and delivery while maintaining accurate records and strong communication with internal teams, vendors, and clients.

Key Responsibilities

• Coordinate and monitor supply chain operations from origin to final destination
• Schedule and manage shipments, deliveries, and transportation routes
• Communicate with suppliers, transporters, warehouses, and customers
• Prepare and maintain logistics documentation (invoices, delivery notes, waybills, customs papers, etc.)
• Track shipments and resolve delays, damages, or delivery issues
• Ensure compliance with company policies, safety standards, and regulatory requirements
• Manage inventory levels and coordinate stock movement
• Negotiate with transport providers to achieve cost-effective solutions
• Generate reports on logistics performance, costs, and delivery timelines
• Support continuous improvement of logistics processes.

Qualifications & Requirements

• Bachelor’s degree or diploma in Logistics, Supply Chain Management, Business Administration, or related field
• Proven experience as a Logistics Coordinator or similar role
• Strong organizational and multitasking skills
• Excellent communication and negotiation abilities
• Proficiency in Microsoft Office (Excel, Word) and logistics software
• Good problem-solving and decision-making skills
• Ability to work under pressure and meet deadlines.

Application Closing Date: 15th February, 2026.

Method of Application 
Interested and qualified candidates should send their CV and application to: nelsoncourierandtransport@gmail.com using the Job Position as the subject of the email.