Junior Operations and Marketing Officer Job in Lagos

A startup US immigration law firm with operations in Nigeria, committed to delivering exceptional legal services in the area of immigration law. The firm values professionalism, efficiency, and excellence in its workforce.

We are recruiting to fill the position below:

Job Position: Junior Operations and Marketing Officer
Job Location: Lagos (Hybrid)
Employment Type: Full-time

Role Overview

• The Junior Operations and Marketing Officer will support day-to-day operations while assisting with the firm's marketing activities. This position requires a detail-oriented, proactive individual who can manage multiple tasks with minimal supervision. The candidate will play a critical role in tracking leads, preparing reports, and contributing to operational efficiency and client engagement.

Key Responsibilities
Marketing Responsibilities:

• Develop and implement marketing strategies to promote the firm’s services.
• Track and manage leads using the firm’s CRM system and provide regular reports on conversion metrics.
• Plan and execute client outreach campaigns, including phone calls, emails, and follow-ups.
• Manage and create marketing content, including newsletters, social media posts, presentations, and client brochures.
• Monitor and analyse campaign performance, providing actionable recommendations for improvement.
• Conduct market research to identify trends, opportunities, and target audiences.
• Maintain and update client databases ensuring accuracy and consistency.
• Develop relationships with existing and prospective clients and strategic partners to enhance the firm’s market presence.
• Manage client communications, including follow-ups on inquiries, case updates, and client feedback.

Operations Responsibilities:

• Oversee and coordinate the daily business operations of the firm.
• Support administrative functions, including scheduling meetings, managing calendars, and organizing documentation.
• Prepare operational reports, track key performance metrics, and analyze business data.
• Streamline internal processes and workflows to improve overall performance.
• Manage and monitor project timelines to meet deadlines.
• Act as a liaison between departments.

Qualifications

• 2-4 years of experience in marketing, operations, or a similar role.
• Bachelor’s Degree in Business Administration, Marketing, Operations Management, or related field.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM tools.
• Strong understanding of marketing strategies and operations management principles.
• Excellent communication, organizational, and time-management skills.
• Ability to analyze data, prepare reports, and present insights effectively.
• Proven ability to manage multiple tasks in a fast-paced, professional environment.

Method of Application
Interested and qualified candidates should send their CV to: Paseomobolanle@gmail.com using the Job Position as the subject of the mail.