L&D Admin Officer Job at Food Concepts Plc

Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionize the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders.

Since launching in 2004, Chicken Republic (Subsidiary of Food concepts) has already opened 55 stores in Nigeria and Ghana. On this basis, we are proud of the brand’s hard-earned reputation as the fastest growing chicken QSR in West Africa and the number 1 chicken QSR in Nigeria (both in revenues and number of outlets). In addition, Chicken Republic was ranked as one of Nigeria’s top 20 brands across all categories (Financial Standards Awards 2009).

We are recruiting to fill the position below:

Job Position: L&D Admin Officer

Job Requisition ID: 1785
Job Location: Nigeria (Head Office)
Reports to:Learning  and Development Admin Manager 
Department: Human Resource Department

Job Purpose

• The Learning and Development Admin Officer is responsible for providing administrative support to the Learning and Development (L&D) department in organizing and coordinating training and development activities.
• This role ensures that all training programs run smoothly by handling logistics, maintaining training records, preparing materials, and assisting in the planning and execution of L&D initiatives.
• The Learning and Development Admin Officer plays a key role in the efficient delivery of learning programs that contribute to the professional development and growth of employees.

Core Responsibilities and Key Result Areas
Training Coordination and Logistics:

• Plan and schedule training programs, workshops, and seminars in alignment with organizational goals.
• Coordinate logistics for training sessions, including room bookings, equipment arrangements, and catering (if necessary).
• Collaborate with internal trainers, external facilitators, and vendors to ensure the seamless delivery of training sessions.
• Manage the registration process for training programs, ensuring that employees are registered and notified on time.
• Manage all the aspects of the training room bookings, both internal and external training
• Follow up with employees who miss training to ensure they complete any required courses or reschedule.
• Coordinate with external training providers, consultants, and industry bodies as needed e.g. ITF.

Record Management and Reporting:

• Maintain accurate records of training sessions, employee participation, and certifications.
• Administer the Learning Management System (LMS) to ensure data accuracy and update employee training records.
• Compile and generate training activity reports, including attendance, feedback, and outcomes, for internal and external audits.
• Assist in generating reports on training outcomes, including feedback, effectiveness, and completion rates.
• Help assess the impact of training programs by collecting and organizing participant feedback and evaluations.
• Maintain an organized system for storing and tracking training materials.

Material Preparation and Communication:

• Distribute training materials, including handouts, manuals, and presentation slides.
• Maintain training kit materials and boxes.
• Manage the 12-month training calendar
• Communicate training opportunities, schedules, and updates to employees and managers while responding to inquiries about programs
• Ensure that training course promotional material is updated and approved
• Attend and support training and staff team meetings

Compliance:

• Ensure adequate compliance with all company policies, internal control processes and approved processes.

Key Performance Indicators

• Achieve 100% ITF training coverage target
• Achieve 100% compliance with mandatory and Legal training targets (safety, compliance, etc)
• Zero clash in training centre booking
• Achieve 100% update of Training Log
• Achieve 100% Operations Training Report
• Attendance and Record Accuracy: Accuracy of attendance records and training documentation.

Job Specifications

• Bachelor’s degree in Human Resources, Business Administration, Education, or a related field.
• 1-3 years of administrative experience, preferably in training, education, or HR.
• Any training certification will be an advantage

Knowledge Requirements:

• Learning and Development Processes: Basic understanding of training and development principles, learning methodologies, and employee development.
• Administrative Skills: Strong organizational skills, attention to detail, and multitasking ability.
• Software Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and familiarity with Learning Management Systems (LMS) and training management tools.
• Record Keeping: Understanding of the importance of maintaining accurate and secure training records.
• Communication Skills: Excellent verbal and written communication skills for liaising with employees, managers, trainers, and external vendors.

Decision Expectations:

• Develop innovative ideas to meet changing training needs
• Ensure training plans are current, relevant and effective
• Provide correct data around all trainings in the business.