Loan Monitoring and Recovery Officer Job at New Dawn Microfinance Bank

New Dawn Microfinance Bank aims to reduce poverty and make financial services available to the huge catchment of unserved active poor in the urban and semi-urban areas of Uyo and Akwa Ibom State in general. We are a group of private citizens from diverse professional backgrounds who met and conceived the idea of establishing a Microfinance Bank that would be like no other. At New Dawn, we tailor our customers’ needs specifically to bespoke products to fit perfectly their needs. No matter what your priorities are, our exceptional service, unique benefits and expert solutions are tailored to help you achieve them all.

We are recruiting to fill the position below:

Job Position: Loan Monitoring and Recovery Officer

Job Location: Akwa Ibom
Employment Type: Full-time

Job Duties

• Liaising with field Credit Officers to follow up on upcoming repayments
• Providing clarifications about repayments and interest accrued
• Following up with Field Credit Officers on loans in default
• Handling customer enquiry requests from Field Credit Officers in regards to loan repayment
• Checking past due notices/other client correspondence/letters.
• Monitoring customers’ compliance with a timeline.
• Reduction of Loan Restructuring, Loan Refinancing and Loan Write-offs
• Following up with Field Credit Officers on loans that are due for repayment
• Tracking low turnover of businesses on the loan and following up with Field Credit Officers to ensure improvement
• Perform all other functions as may be assigned by the line manager
• Ability to react proactively to unhealthy and risky portfolios thereby saving the institution losses.
• Conduct prompt follow-up on all parties leading to a jointly negotiated settlement and reduction of losses.
• Look for innovative ways to get loan repayment other than restructuring, refinancing and write-offs.
• Reduce write-off projections for own portfolio in line with monthly set targets

Method of Application
Interested and qualified candidates should forward their CVs to: hr@newdawnmfb.com using the Job Position as the subject of the email.