Loan Processing Lead Job at TeamAce Limited

At TeamAce, we help businesses across different industries thrive. We work with businesses to create their desired change by getting the right people, designing bespoke business processes, leveraging data, applying insights and technology. We combine our expertise and take different bespoke approaches to solve different business challenges because we believe there is no one size fits all approach. This way, you keep your eyes on the price and thrive.

We are recruiting to fill the position below:

Job Position: Loan Processing Lead

Job Location: Victoria Island, Lagos
Employment Type: Full-time

Job Summary

• We are seeking an experienced and detail-oriented Loan Processing Lead to oversee and manage end-to-end loan processing operations.
• This role is responsible for leading a team of loan processors, ensuring timely and accurate loan documentation, compliance with lending policies, and delivering a seamless experience for customers.
• The ideal candidate will have a strong background in loan operations, credit analysis, and team leadership.

Key Responsibilities

• Supervise and coordinate daily loan processing activities from application to disbursement.
• Review loan files to ensure completeness, accuracy, and compliance with company policies and regulatory standards.
• Collaborate with credit analysts, underwriters, legal teams, and relationship managers to resolve discrepancies and streamline processing workflows.
• Monitor and report key performance indicators (KPIs) related to loan processing efficiency and accuracy.
• Serve as the point of escalation for complex or high-risk loan files.
• Ensure adherence to service-level agreements (SLAs) for loan turnaround times.
• Provide leadership, training, and performance management for loan processing staff.
• Identify process improvement opportunities and contribute to the enhancement of loan systems and operational procedures.
• Maintain strong documentation and audit trails for internal and external reviews.
• Stay informed of industry trends, regulatory changes, and best practices in loan operations.

Qualifications

• HND / BSc in Finance, Business Administration, Banking, or a related field.
• 3 - 4 years of experience in loan operations or processing, with at least 1 - 2 years in a leadership or supervisory role.
• Certification in credit/lending or financial services operations is a plus.
• Strong understanding of lending processes, credit evaluation, and loan documentation.
• Knowledge of applicable regulatory guidelines and compliance standards.
• Excellent organizational, analytical, and decision-making skills.
• Strong interpersonal and communication abilities.
• Proficiency in loan management systems and Google workspace/microsoft office tools.

What We Offer

• Competitive salary (Negotiable) and benefit packages.
• Opportunities for professional growth and development.
• A collaborative and inclusive work environment.
• Health insurance and pension, etc.