Ongoing Recruitment at Eden Care & Resourcing Limited

We are recruiting to fill the following positions below:

1.) Customer Service Representative

Job Location: Omole Phase 2, Magodo - Lagos
Employment Type: Full-time

Job Brief

• We are looking to hire an experienced customer service representative, who is willing to develop some of our Social Media content

Job Responsibilities

• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Meet personal/customer service teamsales targets and call handling quotas
• Manage large amounts of incoming calls
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Requirements

• Higher National Diploma holder.
• Must have experience in Sales and Social Media content/strategy or in a similar role.
• Must have the ability to create catchy content.
• Excellent multitasking skills
• Great customerservice skills
• Excellent knowledge of Facebook, Twitter, Instagram,
• Familiar with product photography
• Excellent communication skills

Method of application
Interested and qualified candidates should send their Applications and Resume to: careers@edencarelimited.com using the Job Position as the subject of the email.

Note: For further enquiry, kindly reach us on 08094711700

2.) Human Resources (HR) Officer

Job Location: Anthony, Lagos
Employment Type: Full-time

Job Description

• The ideal candidate is to assist the team in managing HR operations and achievement of set goals and objectives for clients.

Job Responsibilities

• Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process
• Prepare recruitment reports to clients
• Coordinate employees onboarding, induction/Orientation based on the existing company’s designed template and create new ones when needed.
• Ensure effective compliance with general HR policies and practices
• Attend staff meetings, take minutes and follow up on action plans
• Assist in performance management processes of outsourced staff
• Support the management of disciplinary and grievance issues
• Assist with planning and scheduling training programs
• Assist with other administrative tasks as needed.

Requirements

• B.Sc / HND in any field
• 1 - 2 years of working experience in HR preferably in Consulting.
• Good verbal and written communication skills
• Good knowledge of Microsoft packages
• Basic knowledge of labor legislation
• Male candidates are encouraged to apply.

Method of application
Interested and qualified candidates should send their Applications and CV to: careers@edencarelimited.com using the Job Position as the subject of the email.

Note: Only shortlisted candidates would be contacted.

3.) Data Analyst

Job Location: Lagos
Employment Type: Full-time

Job Brief

• We are looking to hire a data analyst to join our data team.
• You will take responsibility for managing our master data set, developing reports, and troubleshooting data issues.
• To do well in this role you need a very fine eye for detail, experience as a data analyst, and a deep understanding of the popular data analysis tools and databases.

Responsibilities

• Managing master data, including creation, updates, and deletion.
• Managing users and user roles.
• Provide quality assurance of imported data, working with quality assurance analysts if necessary.
• Commissioning and decommissioning of data sets.
• Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new systems.
• Generating reports from single or multiple systems.
• Troubleshooting the reporting database environment and reports.
• Evaluating changes and updates to source production systems.
• Processing confidential data and information according to guidelines.
• Helping develop reports and analysis.
• Managing and designing the reporting environment, including data sources, security, and metadata.
• Supporting the data warehouse in identifying and revising reporting requirements.
• Supporting initiatives for data integrity and normalization.
• Training end-users on new reports and dashboards.
• Providing technical expertise in data storage structures, data mining, and data cleansing.

Requirements

• Bachelor's Degree from an accredited university or college in computer science.
• High-level experience in methodologies and processes for managing large-scale databases.
• Demonstrated experience in handling large data sets and relational databases.
• Work experience as a data analyst or in a related field.
• Ability to work with stakeholders to assess potential risks.
• Ability to analyze existing tools and databases and provide software solution recommendations.
• Ability to translate business requirements into non-technical, lay terms.
• Understanding of addressing and metadata standards.
• High-level written and verbal communication skills.

Method of application
Interested and qualified candidates should send their Applications and CV to: mayowa.a@edencarelimited.com using the Job Position as the subject of the email.