Operations Manager Job at Kaplo Africa

Kaplo is Africa's most innovative Human Resource & Business Support Solutions provider, serving clients with cutting-edge business advisory and human capital solutions across diverse sectors of the African economy. At Kaplo, we have proven expertise in business advisory and human resource capabilities targeted at productivity, profitability, sustainability, transformation and overall growth of your business.

We are recruiting to fill the position below:

Job Position: Operations Manager
Job Location: Lagos

Key Responsibilities


  • Oversee day-to-day operations across multiple business units
  • Ensure smooth coordination between sales, fulfilment, logistics and customer service
  • Drive operational efficiency and cost optimisation
  • Maintain reporting structures, SOPs and process documentation
  • Supervise onsite activities, manage staff performance and resolve operational issues
  • Coordinate with management for planning, budgeting and compliance

Requirements

  • 3 - 7 years in Operations, Administration, Hospitality Operations, Logistics, or Retail Operations
  • Strong supervisory or management background
  • Experience with systems, reporting, cost control and operational workflows
  • Availability: Role requires physical presence for logistics coordination, vendor management and operational supervision.

Skills Required:

  • Strong leadership and organisational skills
  • Must be disciplined, reliable, process-driven and hands-on
  • Excellent problem-solving and decision-making ability
  • Able to work under pressure with tight timelines.

Salary
N500,000 Monthly (depending on experience).

Method of Application 
Interested and qualified candidates should send their CV to: kaploafrica@gmail.com using “Operations Manager - Lagos” as the subject of the mail.