Operations Manager Job at TeamAce Limited

TeamAce Limited - Our client, a distinguished reliable partner in the hospitality industry, is recruiting to fill the position below:

Job Position: Operations Manager
Job Location: Ajah, Lagos
Employment Type: Full-time

Job Summary

• As our Operations Manager, you'll handle the overall business operations management. You'll ensure profit for stakeholders and the smooth yet efficient running of operations and service delivery to customers.

Responsibilities

• Take responsibility for dissemination of information and overall communication within and outside the resort and strategically lead and manage the day-to-day running of all departments in the resort, working directly with all heads of departments.
• Ensure SOP implementation in all departments and confirm during routine checks and anticipate guests' needs and respond promptly, maintaining high standards for staff performance and customer service.
• Monitor purchases, requisitions, and operations of the accounts department.
• Maintain full knowledge of all inner workings of the resort, including room rates, policies, specials, and availabilities.

Requirements

• HND / BSc in Business Administration or any related field
• At least 5 years of previous experience in managing operations of a resort or hotel
• Great understanding of all the inner workings of a hotel apartment and/or restaurant business
• Sound knowledge of market dynamics, consumer behavior, product, and competition in the hospitality industry

Salary
N450,000 - N550,000 monthly.