Outcess Solutions Nigeria Limited Internship Programme

Outcess Solutions Nigeria Limited is an integrated customer engagement and business process outsourcing company. At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work and play. This shift makes it possible and imperative for businesses to radically reshape how they interact and transact with customers and partners, seamlessly connecting and enhancing all aspects of their operations.

We invite application for:

Job Position: Internship Programme
Job Location: Opebi, Ikeja, Lagos
Employment Type: Full-time

Summary

• This program is targeted at O’ Level, OND, NCE and I.T students with 5 credits including Mathematics and English Language. The Internship program is aimed at reducing the rate of poverty, curbing the risk of unemployment and post-university work experience.
• Interns will be trained on soft skills, teamwork, product knowledge, Tele sales, customer service, and leadership skills. They will be positioned under individual mentors and coaches who would ease starting a career in customer service, Digital Marketing, Telesales, etc.

Job Description

• Build customer interest in the services and products offered by the company
• Educate customers on new and existing products
• Manage daily customer requests and inquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for resolution
• Provide accurate product information and serve as a knowledgeable resource for customers
• Effective and professional Brand cross selling of company products and services Handle client social media engagement channel.

Benefits

• We offer flexible work schedules that can easily accommodate your academic commitments, ensuring that your studies remain the top priority.
• Our company offers numerous opportunities for growth and development.
• As an undergraduate, you will have access to mentors and supervisors who will help you hone your skills and move up the ladder.
• In addition to growth opportunities, you will also receive competitive compensation packages, including benefits like health insurance and retirement plans.
• Interns will be paid N50,000 naira monthly stipends. Interns are also entitled to a mini health care coverage.