Product Marketing Executive Job at Sendchamp

Sendchamp is the Simplest Messaging Platform For Businesses & Developers In Africa. Sendchamp is the easiest and fastest way for businesses to message their customers via SMS, Voice, Email and Whatsapp.

At Sendchamp, we believe in building Africa's communication infrastructure to power businesses growth. By joining us, you’ll be part of a fast-growing African startup that sets out to make its mark in the global communication space.

We are recruiting to fill the position below:

Job Position: Product Marketing Executive

Job Location: Remote
Employment Type: Full-time

Responsibilities

• Develop and Execute Go Live Plans for new product and features
• Monitor our social media pages and address unique customers queries
• Gather customer feedback and channel them through to Product team
• Promote/Advertise our products and services across different media channels
• Understanding Customer Lifecycle to personalize content delivery
• Regularly provide guides and tips to help our customers navigate our platform.
• Liaise and Plan interviews and press conferences to promote the product brand
• Craft and send regular newsletters and product updates across our communication channels (Emails, WhatsApp, SMS e.t.c)
• Regularly provide community messaging to help customer morale, keep them up to date.
• Work with various teams (design, content, acquisition, product, sales) to implement strategies
• Test marketing product features, releases and ad copy
• Evaluate projects using relevant KPIs and feedback from existing and prospective customers
• Perform other duties as delegated and assigned by his/her Line Manager.

Job Requirements

• Candidates should possess a Bachelor's Degree / HND / OND / NCE qualification with 1 - 5 years of work experience.
• Proven track record of communication & analytical skills;
• Strong Content writing skills
• Great people skills and ability to communicate (negative & positive) feedback;
• Knowledge of SEO and Google Analytics
• Proficient in English
• Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
• Must be self-driven and be able to take initiative
• Good Relationship skills and emotional intelligence skills Empathize with Customers to understand customer needs and relate these needs with product capabilities
• Experience as a community manager would be an added advantage.

Benefits

• Stock Options
• 30 days paid leave each year
• Remote work
• Learn and grow a shit ton
• Health insurance