Quality Officer - Laboratory Analyst Job at Food Concepts Plc

Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionize the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders.

Since launching in 2004, Chicken Republic (Subsidiary of Food concepts) has already opened 55 stores in Nigeria and Ghana. On this basis, we are proud of the brand’s hard-earned reputation as the fastest growing chicken QSR in West Africa and the number 1 chicken QSR in Nigeria (both in revenues and number of outlets). In addition, Chicken Republic was ranked as one of Nigeria’s top 20 brands across all categories (Financial Standards Awards 2009).

We are recruiting to fill the position below:

Job Position: Quality Officer - Laboratory Analyst

Requisition ID: 1945
Job Location: Abuja(FCT)
Grade: 2
Job type: Full-time
Department: Quality Department
Reporting to: Quality Control / HSE Manager
Direct Report: QHSE Operatives, QHSE Interns

Job Purpose

• Assurance of quality systems across the company’s businesses, establishing controls, verifying input materials, their suppliers and processes that meet world – class benchmarks

Core Responsibilities and Key Result Areas

• Maintain all assigned operations and technical documents.
• Ensure strict conformity to GMP, GHP, and GLP always.
• Adhere to all established operational standards.
• Verify that all raw materials and packaging materials meet specifications before use in the central kitchen and before dispatch to stores.
• Sample all fresh consignments supplied to the warehouse to confirm quality integrity.
• Conduct spot checks on processes and materials before clearance for use, whenever required.
• Develop measurable standards for assigned materials and processes.
• Ensure calibration of all working tools in line with the work instructions.
• Standardize all chemicals, media, and reagents as stipulated in the work instructions.
• Maintain accurate and traceable documentation for all analytical, development, and production processes.
• Report any non-conformity beyond personal competence to the superior without making assumptions.
• Carry out analytical tests in compliance with approved work instructions.
• Collate and process analytical data, providing timely reports to the superior.
• Support regulatory activities with government agencies, when required.
• Maintain confidentiality of all technical information and documentation.

Quality Compliance:

• Has the authority to hold any non-conforming product, in consultation with the Line Manager. In the absence of the Line Manager, the decision remains substantive.
• Authorized to liaise with regulatory agencies in the absence of the Line Manager or when delegated to act in that capacity.

Key Performance Indicators

• No. of Customer complaints relating to quality of raw and finished products.
• No of regulatory defaults relating to quality of environmental compliances, raw and finished products.
• % of production conformance to pre-set quality standards.

Job Specifications
Educational Requirements:

• Minimum of university degree/HND or its equivalent in Food Sc. & Tech, Biochemistry, Microbiology, Chemistry, and other related discipline.

Professional Requirements:

• Membership of IQAN, or any other related professional degree is an added advantage

Experience Requirements:

• Minimum of 0-2 years of experience in a similar role is required

Knowledge Requirements:

• Familiar with the Food Industry Trends.
• Problem Solving & Analysis
• Inventory Management
• Performance Management
• Strong understanding of several countries’ specific business-related laws, regulations and policies

Decision Expectations

• Integrity
• Proactive self-starter
• Logical Mind
• Creative Imagination
• Ability to cope with and work under pressure

Working Conditions:

• Jobholders typically work 40 hours per week, Monday to Friday, although some roles may involve weekend or evening work.
• This role is largely office-based and requires the job holder to strongly pay close attention to detail.