Relationship Officer Job at TrustBanc Group

TrustBanc Group is the Asset Management arm of the Group and focuses mainly on Asset Management products and Client relationship Management. They develop various products for the group as well as generate liabilities to manage those products. Over the years, we have effectively rendered advisory services to various quoted companies in Nigeria and public corporations. We are currently working as Financial Adviser on different capital raising projects.

We are recruiting to fill the position below:

Job Position: Relationship Officer

Job Location: Lagos

Responsibilities

• Develop and implement strategies to recover owed amounts, including setting up repayment plans and negotiating settlements.
• Monitor overdue loan accounts and keep track Of aging reports.
• Maintain accurate records of all recovery activities, including correspondence and agreements ensuring professionalism and regulatory compliance in all communications.
• Act as a liaison between clients and the organization to maintain goodwill while enforcing recovery actions.
• Keep accurate and up-to-date records of repayment agreements, recovery efforts, and client interactions.
• Identify high-risk clients and escalate complex cases to the legal department or external recovery agents if necessary.

Requirements

• A B.Sc or HND in relevant discipline
• Years Of relevant experience.
• Strong understanding of debt recovery techniques and strategies in a financial services environment.
• Ability to negotiate repayment terms that are to the organization While maintaining client relationships.
• Strong customer relationship management skills, with the ability to handle difficult conversations tactfully.
• Familiarity with laws and regulations related to debt recovery, financial.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@trustbancgroup.com or hr@trustbancgroup.com using the Job Position as the subject of the mail.