Relationship Officer / Marketer Job at Balogun Gambari Microfinance Bank Limited

Balogun Gambari Microfinance Bank Limited was established and promoted by Gambari, Ibagun and Zango Ward 1 in order to cater for the banking needs of the community and its environs. The Bank then was established and incorporated under the Company and Allied Matters Act 1990 as a Limited Liability Company and commenced banking operations on the 28th of June, 1994 at her registered office located at 1 Ojagboro Junction, Balogun Gambari Road, Ilorin. Following the successful recapitalization exercise in 2008, the Bank’s name was changed from Community Bank to Balogun Gambari Microfinance Bank and located at the same registered address after meeting the statutorily required capital base.

The Bank was saddled with the responsibility of providing banking services to the people of the immediate community and its environs and promoting the savings Habit of the active poor, most of whom the conventional banks could not serve. Balogun Gambari Microfinance Bank also focuses on Small and Medium Scale Enterprises, Traders, Farmers, the underserved and those with a flair for true high returns on investments.

We are recruiting to fill the position below:

Job Position: Relationship Officer / Marketer

Job Location: Ilorin, Kwara
Employment Type: Full-time

Job Purpose

• Relationship Managers will be responsible for the advertisement, business development and income generation in line with the bank’s financial forecast and Key Performance Indicators.

Duties and Responsibilities

• Achieve growth within the Key performance indicators; liability and risk asset generation, account opening and income generation.
• Evaluate creditworthiness by processing loan applications and documentation within specified limits.
• Develop referral networks and cross-sell products and services to accomplish quotas
• Ensure high levels of customer satisfaction through excellent sales service.
• Keep up to date with product information and accurately describe product features and benefits.
• Build and promote strong, long-lasting customer relationships.
• Identify emerging markets and market shifts while beingfully aware of new products and competition status.
• Develop and execute strategic plans to achieve sales targets and to expand the bank’s customer base.
• Effectively communicate value propositions through proposals and presentations.
• Identify market trends and conduct market research to identify selling possibilities and evaluate customer needs.
• Actively seek out new sales opportunities through cold calling, networking and referrals
• Negotiate/close deals and handle customer complaints or objections.
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Continuously improve through feedback.

Qualifications

• Candidates should possess a B.Sc / HND in relevant fields
• Evidence of completion/ exemption from NYSC

Experience:

• Previous experience in a marketing capacity is strongly desired with Proven sales experience of consistently meeting or exceeding targets
• Thorough understanding of marketing and negotiating techniques
• Trend identification and product development

Skills:

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels societal levels.
• Proven ability to drive the sales process from plan to close
• Excellent verbal and written communications skills
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills
• Basic understanding of sales principles and customer service practices
• Friendly, helpful, confident and engaging personality
• Excellent communication and interpersonal skills
• Ability to work in a goal-oriented environment
• Ability to work in a team.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@balogungambarimfb.com using the Job position as the subject of the email.