Resident Manager Job at Uleval Technology

Uleval Technology - Our client, a prestigious 5-Star Luxury Hotel in Lagos, is expanding its operations and invites qualified, passionate, and service-oriented professionals to join their world-class hospitality team in the capacity below:

Job Position: Resident Manager

Job Location: Lagos
Employment Type: Full-time

Job Description

• Assist the General Manager in overseeing hotel operations, ensuring world-class service delivery, profitability, and guest satisfaction.

Key Responsibilities

• Supervise all departments (front office, housekeeping, F&B, etc.).
• Implement operational policies and service standards.
• Handle guest complaints and special requests.
• Support staff training, scheduling, and performance evaluation.
• Monitor budgets, occupancy, and service quality.

Education / Experience

• B.Sc / M.Sc in Hospitality Management or related discipline.
• Minimum of 8–10 years of progressive experience in hotel management, with at least 3 years as Assistant or Resident Manager in a 4- or 5-star property.

General Requirements:

• Strong customer service orientation.
• Excellent grooming and personal presentation.
• Ability to work flexible shifts, including weekends and holidays.
• Commitment to maintaining 5-star hospitality standards.

Requirements / Skills:

• Strong leadership, problem-solving, and communication skills.
• Knowledge of hotel software and financial reporting.
• High attention to detail and service excellence.

Method of Application 
Interested and qualified candidates should submit their CV and Cover Letter (indicating the position applied for) to: jobs@uleval.com alongside a copy of their photogragh (this is very important) using the Job Position as the subject of the email.

Note: Living in proximity close to Ikoyi, Victoria Island, Lekki is also an advantage.