Sales & Administrative Officer Job at Smart Partners Consulting Limited

Smart Partners Consulting Limited (SPCL) is an indigenous consulting firm poised on the business model of collaboration to provide professional services of Human Resources and Business Strategy to different companies in various sectors of Nigeria’s economy. It was incorporated in July 2013. Our idea of collaboration and partnership involves the synergy of tested experts in the market place to research, identify and proffer solutions to the ever dynamic needs of our clients.

We are recruiting to fill the position below:

Job Position: Sales & Administrative Officer
Job Location: Ikeja, Lagos
Employment Type: Full-time

Job Summary

• The Sales & Admin Officer is responsible for driving business sales, managing client relationships, and providing administrative support to ensure smooth office operations.
• The role combines sales performance, customer service excellence, administrative coordination, and documentation management.

Key Responsibilities
Sales & Business Development:

• Identify and prospect new clients through calls, emails, social media, and field visits.
• Promote company products and services to achieve monthly sales targets.
• Prepare proposals, quotations, and contracts for prospective clients.
• Conduct product presentations and follow up on leads until conversion.
• Maintain updated database of prospects, opportunities, and sales activities.
• Prepare weekly and monthly sales reports.

Customer Service & Relationship Management:

• Serve as first contact for client inquiries (phone, email,).
• Build and maintain strong business relationships with existing customers.
• Handle complaints, resolve issues, and escalate when necessary.
• Ensure timely delivery of services/products to clients.
• Conduct periodic follow-up calls to ensure customer satisfaction.

Administrative Support:

• Support day-to-day office operations.
• Maintain office documentation, filing systems, and administrative records.
• Assist in tracking inventory of office supplies and ensure timely replenishment.
• Manage deliveries, and dispatch.
• Support recruitment activities (scheduling, communication, documentation).

Reporting:

• Prepare weekly sales performance updates
• Support management with periodic business insights

Qualifications & Experience

• HND qualification / B.Sc Degree in Business Administration, Marketing, Social Sciences, or a related field
• 2 - 3 years of experience in Sales, Customer Service, Admin, or a similar role
• Proven ability to meet sales targets
• Proficiency in MS Office (Word, Excel)
• Strong communication and negotiation skills

Skills & Competencies:

• Sales and persuasion skills
• Customer relationship management
• Time management & multitasking ability
• Strong organisational and documentation skills
• Ability to work with minimal supervision
• Excellent written and verbal communication
• Ability to maintain confidentiality and professionalism
• Attention to detail
• Problem-solving and a proactive attitude.

Salary
N150,000 / Month.

Method of Application 
Interested and qualified candidates should send their CV to: talent@smartpartnersng.com using the Job Position as the subject of the email.