Service Desk Officer Job at e.Stream Networks

e.Stream Networks Limited, an ISO9001 Quality Certified company is a licensed broadband communications provider dedicated to providing suitable connectivity solutions for businesses. With over a decade in the ICT sector and presence all over Nigeria, we leverage on providing a unique combination of industry experience and expertise in our service offering to all our clients across the country.

We are recruiting to fill the position below:

Job Position: Service Desk Officer
Job Location: Victoria Island, Lagos

Requirements

• B.Sc / HND in either Computer Science, Computer Engineering, Electrical Electronics Engineering, Telecommunications Engineering or any relevant discipline.
• At least 3 - 5 years customer support experience, part of this working as a service desk / team leader role.
• ITIL v3 or v4 training and certification.
• Certified on CCNA and or CWNA.
• Trainings on either or both microwave radios or VSAT and Fibre optics.
• Training of customer service soft skill, service Mgt. Training and other certificate applicable.