Service Desk Support Lead with Microsoft Office Job at Arit of Africa Limited

Arit of Africa Limited is a worldclass IT Systems Integrator and ICT Infrastructure Solutions Provider established over four decades ago with specialty in the deployment of highend IT systems, solutions and services

We are recruiting to fill the position below:

Job Position: Service Desk Support Lead with Microsoft Office, Office 365 suite, and SharePoint Certification

Job Location: Lagos
Employment Type: Full-time

Job Summary

• We are seeking a highly qualified Service Desk Support lead to join our dynamic team. The ideal candidate will have a strong background in IT support, excellent communication skills, and a commitment to ensuring customer satisfaction.
• If you're ready to lead a team in providing exceptional service and technical solutions, this role may be perfect for you.

Qualifications and Experience

• Bachelor's Degree in Computer Science, Software Engineering, or related field.
• Minimum of five years of computer-related support experience in a Windows OS environment.
• Strong problem-solving skills and the ability to make informed decisions.
• Certifications (Evidence Required):
• Must hold Azure Fundamental, Azure Administrator certifications, and Modern Desktop Administrator Associate, as well as any IT support-related certifications such as CompTIA A+, Cisco Certified Network Associate, and ITIL foundation certified
• Dedication to quality customer service and a deep understanding of enterprise-wide service delivery procedures.
• Microsoft Certification in Microsoft Office, Office 365 suite, and SharePoint.

Method of Application
Interested and qualified candidates should send their Resume and evidence of certifications to: careers@aritofafrica.com using the Job Position as the subject of the mail.