Shift Supervisor Job at So Fresh

So Fresh is a healthy food company with operations across Nigeria. At So Fresh, we believe food should be fresh and close to nature as much as possible; hence, we create tasty, fresh, delicious healthy food options.

We are recruiting to fill the position below:

Job Position: Shift Supervisor

Job Location: Agungi, Lekki - Lagos
Employment Type: Full-time

Job Summary

• To provide leadership to the team members by overseeing the operations and management of the outlet daily with the aim to maximize profit while minimizing cost.

Job Description

• Ensure standards of hygiene are maintained and that the outlet complies with health and safety regulations
• Ensure adherence to all established Standard Operating Procedures relating to food production
• Enforce conformance to the established food safety and quality policies
• Ensure adherence to all established Standard Operating Procedures relating to the outlet operations and help desk activities)
• Follow up to ensure all help desk sales are closed out at the promised time
• Manage the well-being and health of team members
• Manage the leave process of team members
• Ensure compliance to the So Fresh standard recipe and measurements
• Ensure optimum performance in controlling the quality level of product and service, operating costs, customer satisfaction and safety procedures as well as sanitation, cleanliness, and hygiene.
• Assess the resource requirements putting into consideration of the peak hours and appropriately schedule resource.
• Duly allocate and approve overtime hours to team members when the need arises
• Actively coach and mentor team members to deliver excellent results
• Conduct training in equipment in equipment operations or work and safety procedure during on-the-the job training of new hires.

Requirements

• Minimum of OND, HND or B.Sc qualification
• 3 – 5 years of experience in the food/retail industry
• Minimum of 2 years of experience in a supervisory role in the food/retail industry
• Ability to work effectively in a fast-paced work environment.
• Excellent record keeping and supervisory skills.
• Candidate should live close to Agungi Lekki.