Store Manager Job at Subtle Fabrics Limited

Subtle Fabrics is a trans-generational fabrics and fashion brand, that has been in existence since1 956. We operate an in-store and an e-commerce business based in31, John Street, Lagos Island, Lagos; providing all sorts of high-end lace and fabric materials for our esteemed customers to use for their occasions and to adorn their style in Nigeria, Africa, and globally.

We sell our products offline – through our physical store, sales agency – through our community of resellers and online – through our website, other e-commerce platforms, and social media pages. We also offer style advisory services in-store and through our fashion blog.

We are recruiting to fill the position below:

Job Position: Store Manager

Job Location: Lagos Island, Lagos
Employment Type: Full-time
Work Schedule: Monday - Saturday, 8.00 AM - 6.00 PM

Job Description / Responsibilities

• Manage the entire store operations, in-store, sales agency and online
• Reports directly to the CEO and serves as Line Manager to all other team members
• Manage compliance of the team members in line with the corporate strategic goals
• Manage product dispatch and follow up with delivery of product.
• Monitor delivery & logistics of customer’s orders
• Manage customer experience and feedback in-store
• Manage procurement, track inventory and book keeping
• Process in-store transaction with use of POS software and print receipts
• Manage new and return customer records
• Receive sales agency and online orders and process orders for delivery
• Generate weekly and monthly store/performance reports

General Requirements

• Must have a good command of the English language (speaking and writing)
• Courteous, polite, and respectful
• Honest, diligent and punctual
• Proven work experience in Sales, Customer Service, Operations Management, or similar roles
• Must be persuasive and able to close sales with prospective customers
• Must be ready to put on provided branded tops at work
• Must be proficient with use of computer & basic software; Microsoft Office tools - Word, Excel, PowerPoint.
• Must have basic photo & video editing skills with the use of photo and video editing mobile apps.
• Must reside within Lagos Island, Yaba, Surulere, Ebute-meta or very close environs

Application Question(s):

• Do you reside within Lagos Island, Yaba, Surulere, Ebute-meta, or very close environs?
• Do you have Management experience? 4 years (Required).

Salary
N90,000.00 per month.

Benefits:

• Paid annual leave (after 1 year) and performance-based annual bonus after probation period

Method of Application
Interested and qualified candidates should send their CV and Applications to: hello.customerexperiencehq@gmail.com using the Job Position as the subject of the mail.