Supermarket Manager

Rossland Group since the year 2000 provides market research and management consulting services to clients in the private and public sectors within and outside Nigeria. In 2013, it expanded the scope of its services to include Professional Background Screening and Business Brokerage. In 2015 and 2016, it added franchise consulting and recruitment services respectively.

We are recruiting for the position below:

Job Position: Supermarket Manager
Job Location:
Kaduna

Position Summary


  • Under the direction of store management, the job holder will be responsible for the protection of company assets.
  • The Grocery Manager provides customer service and oversight of front-of -store activities in accordance with all company policies and procedures.

Essential Duties and Responsibilities

  • Protection of company assets and goods
  • Establish and maintain a professional environment, ensuring the best possible experience for customers and sales associates
  • Ensure compliance to company policies and procedures through proper handling of all transactions and corresponding documentation (i.e. refunds, check approval, employee discounts, price overrides, gift certificates and any other transactions requiring supervisory involvement)
  • Training and supervision of all Sales Associates and Secondary Front End Supervisors on all front-end policies and procedures
  • Scheduling to ensure proper coverage at the front end/service desk
  • Maintaining merchandising standards for register end caps and inboards
  • Maintaining neat, organized and safe front end/service desk area
  • Timely communication to store management of any issues
  • Damages and returns are handled daily according to established company procedure
  • Other duties as assigned

Qualification Requirements

  • Minimum of a Degree/HND in a relevant field
  • 3 years plus working experience with proven achievements in a similar role
  • Must be a Resident of Kaduna State

Skills Required:

  • Ability to communicate with a friendly, calm and consistent demeanour
  • Ability to supervise others while remaining individually productive
  • Strong interpersonal, organizational and time management skills
  • Ability to remain calm under pressure
  • Ability to train and coach others
  • Must be able to speak and comprehend English. Secondary language a plus skills.