TATAgency Limited Recruitment for Graduate Trainee (Visa Officer)

TATAgency Limited (The Acclivial Travellers Escapade Limited) is a travel agency incorporated on the 19th of November, 2018 to provide exceptional travel services such as: visa processing, school services, birth services, flight booking, travel insurance, and more to people with any travel needs either locally or internationally.

We are recruiting to fill the position below:

Job Position: Graduate Trainee (Visa Officer)

Job Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Job Description

• We are seeking a dynamic Graduate Trainee to join our team. This role offers an exciting opportunity for recent graduates to learn and grow within the field of visa processing and international immigration.
• As a Graduate Trainee, you will receive mentorship and guidance from experienced Visa Experts.

Key Responsibilities:

• Learn and execute the end-to-end visa application process, including verifying application documents, conducting interviews (if required), and ensuring adherence to visa regulations and guidelines.
• Maintain accurate and confidential records of visa applications, approvals, and denials, ensuring compliance with data protection regulations.
• Participate in quality assurance and control measures to ensure high-quality service delivery and minimize errors in visa processing.
• Provide courteous and professional assistance to visa applicants, responding to inquiries, explaining application procedures, and offering support throughout the application process.
• Thoroughly review and validate visa application documents, ensuring accuracy and completeness to facilitate timely processing.
• Stay updated on immigration laws, regulations, and policies to ensure strict compliance with both national and international visa requirements.
• Prepare regular reports on visa application statistics, trends, and processing times for management review.
• And any other task assigned to you.

Qualifications:

• Bachelor's Degree in any relevant field.
• Proficiency in MS Office applications.
• Ethical, discreet, and professional conduct.
• Strong attention to detail and excellent organizational skills.
• Exceptional communication and interpersonal abilities.
• Adapt to working in a fast-paced, client-facing environment.
• Effective use of computer application packages.