Tati Consults Recruitment for Digital Marketing / Operations Intern

Tati Consults is Nigeria's largest provider of human resource outsourcing and management solutions. Our strong pedigree and unrivaled ability to serve clients and prospects better than anyone else in the industry can be attributed to the culture's pervasive Professionalism, Innovation, and Excellence. Our team was carefully selected to provide you with a comprehensive HR service, a wealth of knowledge, and sound advice on all aspects of HR and the employee lifecycle.

We are recruiting to fill the position below:

Job Position: Digital Marketing / Operations Intern

Job Location: Lagos

Job Summary

• As a Digital Marketing / Operations Intern,you'll play a pivotal role in our day-to-day operations, serving as the backbone of our business.
• You'll wear multiple hats, seamlessly transitioning between customer support, operations, and digital marketing tasks to ensure our company's success.

Responsibilities

• Respond promptly and professionally to customer inquiries via email, phone, and social media channels.
• Address customer concerns, troubleshoot issues, and provide accurate information about our products/services.
• Maintain a high level of customer satisfaction through personalized and attentive support.
• Develop and execute digital marketing campaigns across multiple platforms, including social media, email, and website.
• Create engaging content, such as blog posts, social media posts, and email newsletters, to attract and retain customers.
• Monitor key performance metrics and adjust marketing strategies to maximize ROI and engagement.
• Assist in managing various operational tasks, including inventory management, order processing, and logistics coordination.
• Collaborate with internal teams to streamline processes and optimize efficiency.
• Identify areas for improvement and implement solutions to enhance operational effectiveness.
• Represent the organization at monthly conferences and industry events to promote our brand and services.
• Network with potential clients, partners, and stakeholders to build relationships and generate leads.
• Deliver engaging presentations and participate in panel discussions to showcase our company's expertise and offerings.

Requirements

• A Degree in Business Administration, Marketing or a related field.
• Proven experience in digital marketing, customer support, operations, and brand promotion roles.
• Excellent communication skills, both written and verbal.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Proficiency in digital marketing tools and platforms (e.g., social media management tools, email marketing software).
• Willingness to travel and attend monthly conferences as required.
• Passion for delivering exceptional customer service, driving business growth, and promoting the organization's brand.