GB Talent Solutions Recruitment for Customer Representative Intern

GB Talent Solutions Inc. is a dynamic HR consulting firm founded in January 2024, specializing in recruitment, talent management, employee engagement, payroll administration, and performance management. We partner with businesses, including innovative tech start-ups like Easy Flip and FlipEx, to deliver tailored HR solutions that drive growth and operational excellence.

We are recruiting to fill the position below:

Job Position: Customer Representative Intern

Job Location: Lekki, Lagos (Remote)
Employment Type: Internship

Key Responsibilities


  • Engage with customers via chat, email, and social media to resolve inquiries and issues promptly.
  • Provide accurate information about our platform, services, and processes.
  • Maintain excellent customer relations and ensure client satisfaction.
  • Use CRM tools to track interactions and feedback.
  • Collaborate with internal teams to escalate and resolve complex queries.

Requirements

  • Interested candidates should possess a Bachelor's Degree or HND with 1 year of experience.
  • Currently serving NYSC member.
  • Excellent verbal and written communication skills.
  • Strong interpersonal and customer engagement skills.
  • Experience in customer support, especially in crypto, fintech, or tech industries, is an added advantage.
  • Familiarity with CRM tools is a plus.
  • Ability to work independently in a remote environment.
  • Female candidates are strongly encouraged to apply.

Salary
N50,000 / Month.

Method of Application
Interestred and qualified candidates should forward their CV to: gbtalentsolutions@gmail.com using the Job Position as the subject of the mail.