Technical Support Intern (Corp Member) Recruitment at Credit Registry Services

Credit Registry’s pioneering credit reporting services with integrated biometrics will let your credit institution achieve the following real gains in large-scale consumer credit: -Grow faster. Pre-screen and acquire new customers quickly -Improve risk measurement. Obtain comprehensive credit reports and credit scores in less than one minute -Prevent financial fraud. Know your customer’s "true identity” -Lower default rates. Efficiently exchange credit information -Reduce costs. Automate the management of large-scale consumer credit

We are recruiting to fill the position below:

Job Position: Technical Support Intern (Corp Member)

Job Locations: Alausa and Victoria Island - Lagos

Summary

• We are on the lookout for a capable IT Technical Support Intern to join our Professional service group.
• The Technical Support intern will assist PSG, and department staff, in technical support duties, as well as implementing open-source solutions, troubleshooting technical issues, providing timely customer feedback, and supporting the roll-out of new applications, among other duties.

Job Description

• The Technical Support Intern is responsible for providing first-hand technical support to subscribers
• Keep abreast of how all Credit Registry software works.
• Experiment with and test Credit Registry software and properly document and report issues, errors or bugs in the software to the appropriate department.
• Update documentation relating to Credit Registry software and write new documentation for new features of the software.
• Install or upgrade the core credit bureau client software at subscriber sites and ensure proper functioning and operations
• Set up software demonstrations for training and presentations.
• Analyze data from the subscriber’s loan database for upload of the credit bureau system.
• Ensure that client loan data is uploaded periodically (on a monthly basis).
• •ther responsibilities as assigned.

Educational Qualification

• A First Degree or HND in Computer Science / Computer Engineering or a related field

Requirements:

• Attention to detail
• Basic scripting and programming experience
• Extensive PC experience
• Familiar with support tickets and knowledge-based systems.
• Interact with a wide range of customers and technical issues
• Good Interpersonal skills
• Sharp troubleshooting and analytical abilities
• Willingness to explore new technologies
• Basic knowledge of SQL
• Basic Networking
• Zealous approach to problem-solving and customer service
• High level of concentration and commitment.
• Dedication to problem-solving.

Benefits

• Allowance: 50,000 / month.
• HMO, Lunch + Other benefits

Method of Application
Interested and qualified candidates should send their CV to: careers@creditregistry.ng using “Application for Technical Support Intern” as the subject of the mail.