Technical Support Officer Job at Pajuno Development Company Limited

Pajuno Development Company Limited is an end-to-end information technology solution provider in the card issuance business. The Organization distributes and supports card issuance machines as well as provide software solutions for end-to-end EMV instant card issuance and software designed to add value to its hardware range and the banks’ card issuance processes.

We are recruiting to fill the position below:

Job Position: Technical Support Officer

Job Location: Lekki, Lagos
Employment Type: Full-time

Job Description

• Assist in proper monitoring and maintenance of clients devices
• Assist in efficient after-sales support for all clients
• Planning and undertaking scheduled maintenance for Clients
• Implementation of standard processes and procedures
• Training of clients on logging and resolving issues
• Assist in installing and configuring clients devices, diagnosing software and hardware faults and proffer solutions
• Consistent documenting and logging of clients problems and enquiries as relayed by the Customer Care staff
• Assist in ensuring effective help desk support, rapid response to queries and all clients issues
• Repairing equipment and replacing parts.

Qualifications

• B.Sc / HND / OND in Electrical / Electronics, Computer Science / Communication, Info-Tech
• 1 - 2 years as a System Support/IT Officer
• Analytical
• Internet and Tech savvy
• Customer Focused
• A Team Player
• Must reside within V.I., Lekki, Ajah and its environs for proximity purpose.

Method of Application
Interested and qualified candidates should send their CV and Application Letters to: recruitment@pajuno.com using the Job Position as the subject of the email.