Ticketing and Reservation Officer

Teefum Travels and Tours Limited is a travel company with her head office situated in, The Federal Capital Territory Abuja, Nigeria. The Company is committed to offering the very best of travel deals packages such as cheap flights, cheap hotels, professional visa consultation, all at an affordable rate.

We are currently recruiting for the position below:

Job Position: Ticketing and Reservation Officer
Job Location: Abuja
Job Type: Full Time

Main Responsibilities

• Booking of flight tickets and resolving ticket related issues.
• Receiving calls from online customers and resolving customer queries and any customer related issues as regards their transactions with Teefum Travels
• Ensure proper flight reservation, hotels and cars and issue ticket and voucher where necessary.
• Ensure effective and efficient intra and interpersonal communication with the customers
• Educate and enlighten customer on the new and existing products of the company and also our visa consultation services.
• Ensure visa related issues are resolved timely.
• Ensure adequate solution to customers on any difficulty encounter why booking ticket on their own
• Ensure proper balancing of every online transaction ,off-line transaction, walk-in-customer on daily basis and present it to account department for review
• Follow up on every prospects and pending transaction on a daily basis
• Your duties/responsibilities maybe modified at the discretion of the management

Requirements

• Applicants must have worked in a similar position
• B.Sc/BA/HND/OND in any course
• Good communication skills
• Applicants must be skilled in the use of Global Distribution software and other computer programs

How to Apply
Interested and qualified candidates should send their CV and Cover Letters to: jobs@teefumtravels.com with the subject as "Application for Ticketing and Reservation Officer".