Ticketing Officer Job at Pistis Firm

The Pistis Firm provides you the professional services of a Personal shopper for your home and Office supplies, help deliver your mails and parcels in no time. We save you all the stress and help save your precious time.

We are recruiting to fill the position below:

Job Position: Ticketing Officer

Job Location: Lagos
Employment Type: Full-time
Reports to: Travel Manager / Managing Director

Key Responsibilities

• Handle flight reservations, ticket issuance, revalidation, re-issuance, and cancellations.
• Provide customers with accurate information on flight schedules, fares, and travel requirements.
• Assist clients in planning travel itineraries based on preferences and budget.
• Use Global Distribution Systems (GDS) such as Amadeus, Galileo, or Sabre for ticket booking.
• Process payments and maintain accurate records of all transactions.
• Ensure compliance with airline policies, visa, and immigration regulations.
• Resolve customer complaints and handle travel-related queries promptly.
• Keep up to date with airline promotions, fare changes, and industry trends.
• Prepare daily, weekly, and monthly sales and booking reports.
• Maintain good relationships with airlines, travel agents, and corporate clients.

Requirements / Qualifications

• OND / HND / Bachelor’s Degree in Tourism, Travel Management, Business Administration, or related field.
• 1–3 years of experience in a travel agency or airline ticketing role.
• Proficiency in GDS software (Amadeus, Galileo, or Sabre).
• Excellent communication and customer service skills.
• Strong attention to detail and ability to work under pressure.
• Good sales and negotiation skills.
• Knowledge of visa processes, travel insurance, and destination information is an advantage.
• Applicant must reside on the Island for ease of commuting to work*

Salary
N120,000 - N150,000 per month.

Method of Application
Interested and qualified candidates should submit their CV to: Odiz29@yahoo.com using the Job Position as the subject of the email.