Travel Consultant Recruitment at Lery Hago Limited
Lery Hago Limited, a reputable Travel and Tours company, is recruiting to fill the position below:
Job Position: Travel Consultant
Job Location: Lagos
Job Description
- Research, plan and book flights, hotels, vacations and trips for clients (individuals, groups and businesses), based on their taste, purpose and budget.
- Advise passengers on the anticipated weather conditions and popular activities and events to partake in during their stay.
- Assist passengers with check-in for flight and other special needs.
- Create excellent customer experience from the point of request to the point of booking and all through the trip.
- Help passengers with modifications or cancellations of their existing reservations.
- Close sales with individual clients, as well as business to business via phone calls emails and text messages.
- Cross-sell products and services to potential customers through data collection and analysis of customer needs.
- Provide optimal satisfaction for both internal and external customers.
- Liaise with vendors and service providers for optimum product delivery.
- Swift resolution of client complaints and ensuring a smooth customer experience.
Qualification / Experience / Skills
- BSc in a related discipline.
- 2-3 years experience in a Travel Management Company
- Ability to use Galileo or Amadeus flight reservation portal
- Advanced Microsoft Office Skills – Spreadsheet modelling, Microsoft Word and PowerPoint
- Excellent presentation skills
- Customer Relationship Management
- Excellent skill in selling and closing deals
- Detailed Report Writing – Structured written work prepared for specific readers.
- Excellent communication and interpersonal skills
- Excellent administrative and management skills
- Strong attention to detail
- Ability to work with little or no supervision
- Ability to work under pressure, when the need arises.
Method of Application
Interested and qualified candidates should send their CV to: careers@leryhago.com using the Job position as the subject of the email.