Activation Engineer Job at WIOCC Nigeria Limited

WIOCC is the leading player in the deployment of carrier-scale, future-proofed network infrastructure into Africa. We have the flexibility and scale to meet the ever-growing demand for reliable, high-speed capacity throughout Africa, driven by end consumers, enterprise users and the ecosystem that supports them. Our policy of continual investment in our network to create Africa’s first, truly hyperscale network infrastructure means ongoing investment for growth, ensuring our readiness to meet the future data volume demands of end users throughout Africa.

We are recruiting to fill the position below:

Job Position: Activation Engineer

Job Location: Lagos
Job type: Full-time
Reporting Line: Network Administrator

Job Objective

• To activate services on the WIOCC network and assist with network administration.

Key Duties and Responsibilities

• Implement network and service activations and restorations.
• Create service and network handover documentation.
• Ensure that the network diagrams are always up to date for all Network Layers (e.g. SDH, OTN, MPLS, DWDM).
• Ensure that services and networks are handed over accurately and timeously to the NOC when fully operational.
• Maintain accurate records of networks and services on OSS/BSS systems.
• Plan and implement planned engineering works (PEWs) as required.
• Address issues raised by the NOC, related to service and network configurations.
• Develop, implement and operationalize standards and processes for activations, network records, service records and handover documentation.
• Maintain a backup for all configurations done on each of the network equipment.
• Assist with the creation of ad hoc reports as needed.
• Actively use and ensure data integrity of OSS/BSS systems.

Requirements
Minimum Qualifications:

• Bachelor’s Degree in Engineering or equivalent.
• Minimum of 5 years of technical experience in the telecom industry with at least 3 years in network provisioning/activation or similar role.
• Transmission Certifications - Ciena, Infinera, Tejas, Huawei.
• Expert understanding of Transmission (DWDM, OTN, SDH) networks.
• Expert understanding of OSS/BSS tools for Transmission (DWDM, OTN, SDH) networks.
• Expert knowledge of Tejas, Infinera or Ciena products, NMS and provisioning.
• Strong analytical and numerical skills, and able to collate and interpret data from various sources.
• Quick to understand technical issues and concepts.
• Expert in Microsoft Visio, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
• Effective written and verbal communication skills evidenced by previous work history and accomplishments.
• Excellent communications and presentation skills, including the ability to summarize and concisely share key information at all levels within the organization.
• Demonstrate ability to manage multiple priorities and solve problems in a fast-paced environment.
• Willing to work outside of normal office hours.

Experience and Skills:

• Has developed and operationalized standards for activations of Transmission (DWDM, OTN, SDH) networks.
• Has automated provisioning/reporting of network services and capacity.
• Has implemented PNI/LNI systems for Transmission (DWDM, OTN, SDH) networks.
• Knowledge of relational databases and data querying languages.

Attributes:

• Client-focused, relationship builder.
• Integrity, honesty, with high ethical standards.
• Boundless, passionate and flexible.
• Personal excellence, accuracy and attention to detail.
• Collaborative, achieve results through teamwork.
• Strong analytical skills and able to collate and interpret data from various sources.
• Good English language communicator with a natural aptitude for dealing with people.