Admin and Sales Officer Job at Kaldi Africa

Kaldi coffee is an independently owned specialty coffee roastery and coffee bar dedicated to sharing the best African arabica coffee, tea and cocoa. At Kaldi, the recipe for the very best cup of coffee could not be more simple: small lots of coffee beans, roasted in small batches and served fresh. We micro roast and taste each batch to assure you have the best possible African coffee experience. We celebrate coffee as the fresh, seasonal fruit it is, so we only sell it at the peak of flavour and freshness. Thus, our selection of coffees will grow and change as we find other spectacular coffee beans to share from across the continent.

We are recruiting to fill the position below:

Job Position: Admin and Sales Officer

Job Location: Lagos

Duties

• Responding to client calls and emails.
• Coordinating clients deliveries with logistics officers
• Sending out communication to clients on updates and new offers
• Ensuring office and cleaning supplies are purchased and maintained
• Working with vendors to ensure adequate levels of necessary supplies at all times
• Ensuring the organization, confidentiality and security of files and filing systems
• Coordinating schedules, organizing general meetings, distributing memos, disseminating information and ensuring that everyone is kept current of necessary company news and information.
• Preparing and filing minutes of general meetings
• Organization proper representation at internal and external events
• Registration and renewal of all necessary licenses
• Preparing documentation, letters and contracts for staff and clients where necessary.
• Receiving orders from clients through email, website, phone calls and WhatsApp and ensuring all orders are delivered in a timely manner.
• Generating invoices for all outbound orders
• Ensuring all outbound orders are vetted and recorded by the security
• Being actively involved in recruitment by preparing job descriptions, posting ads, scheduling interviews and managing the hiring process
• Create and implement effective onboarding plans for new staff
• Develop training and development programs
• Initiate and coordinate the performance management processes
• Bridge any communication gap between staff and management.
• Management of disciplinary and grievance issues
• Creating and maintenance of employee records.
• Review employment and working conditions and make recommendations to management in line with legal compliance.

Requirements

• Interested candidates should possess relevant qualifications with at least 1 year of work experience.

Method of Application
Interested and qualified candidates should send their CV to: admin@kaldiafrica.com using the Job postings as the subject of the email.