Branch Manager Job at the Concept Group

The Concept Group is a holding company for companies established in 1992. Subsidiaries under the Group include: Rosabon Financial Services - Nigeria’s Leading Financial Intermediary and Equipment Leasing Company, Concept Nova - Bespoke Enterprise IT Solutions Company,Percy Aitkins - Bureau De Change.

We are recruiting to fill the position below:

Job Position: Branch Manager
Job Location: Abuja (FCT)
Employment Type: Full-time

Job Summary


  • The Branch Manager manages and oversees all branch personnel, supervising branch operations, and ensuring efficient operation on a day-to-day basis.
  • He/She is responsible for consistently improving productivity and streamlining branch activities to maximize results and achieve peak performance levels.

Duties & Responsibilities

  • Oversee and manage all aspects of the business such as Accounting, HR, Sales and Operations
  • Developing and implementing sales plans and targets, ensuring they are met accordingly.
  • Drive sales team to meet individual targets for both liability & risk asset.
  • Generate profitable operating leases, assets and liabilities.
  • Recruit sales reps and partners to drive the mission of business expansion.
  • Segment the region for sales team to ensure better market penetration.
  • Evaluate sales strategies for performance against objectives, and making necessary changes as required.
  • Work closely with the strategy and marketing department to ensure consistency in the look and structure of sales collateral materials, packages and proposals etc.
  • Identify, develop, and implement processes towards improving customer satisfaction, sales efficiency, etc.
  • Ensure and maintain business relationships, resolving customer problems as needed.
  • Providing necessary sales and operations reports to the head office when due.
  • Participating in meetings and reporting accordingly.
  • Briefing employees on current sales goals, promotions, and other relevant information
  • Ensure the sales teams have adequate skills and information to carry out their duties.
  • Assist in evaluating employee performance and providing feedback and coaching as needed.
  • Observing and recognizing employee achievements and encouraging excellence in the work environment
  • Conducting regular sales and operations meetings.
  • Organizing marketing activities and events for the branch and increasing brand awareness for the company within the community.
  • Interacting with customers on a regular basis to ensure satisfaction and gain useful feedback.
  • Ensuring compliance with all applicable laws/regulations for the industry within state and country of branch location.
  • Assessing market conditions and identifying opportunities.
  • Managing budgets, allocating branch funds, operations, logistics and defining financial objectives.
  • Ensuring branch adherence to high ethical and professional standards.

Qualifications / Requirements

  • A Bachelor's Degree in Administration, Finance, Management, Marketing or a related field.
  • 5+ years progressive experience in a people management and sales role.
  • Advanced degrees, certifications and/or professional membership will be an added advantage
  • Good understanding of industry laws and regulations.
  • A drive to reach sales and service goals.
  • Excellent organizational and leadership skills.

Method of Application
Interested and qualified candidates should send their CV to: careers@conceptgroup-ng.com using the Job Position as the subject of the mail.