Business Analyst Job at Smile 360 Dental Specialists

Smile 360 Dental Specialists is the leading dental clinic in Nigeria based on our customer’s satisfaction and awards won. Amongst many others, we are the “Winner of the Best Dental Service Provider of the year 2015, 2016, 2017, 2018, 2019 and 2021 consecutively, by the Nigerian Healthcare Excellence Award”. We are also the first and only clinic with Orthodontics, Dento-facial Orthopaedics, and pediatric dentistry. Our other services include Oral & Maxillofacial Surgery, Implant Dentistry Endodontic, Family dentistry, and Periodontics. 

Smile360 is the leading dental clinic in Nigeria that stands out for its exceptional customer satisfaction. They offer a comprehensive range of first-class Standard Dental services. They are committed to delivering exceptional customer service and top-tier dental care, comparable to global standards. Our practice is extremely customer-friendly, ensuring that every visit is stress-free, memorable, fun, and worthwhile. We are passionate about oral health, giving superior customer interaction, and first-class standard services that you would expect in London or Dubai. With proficient and tested professionals committed to making every visit to our world-class luxurious facility seamless and enjoyable at every level.

We are recruiting to fill the position below:

Job Position: Business Analyst
Job Location: Ikoyi, Lagos
Employment Type: Full-time

Job Summary

• As a Business Analyst, you will be responsible for analyzing business operations, identifying opportunities for improvement, and implementing strategies to enhance efficiency and profitability.
• You will collaborate with various departments to gather and analyze data, create reports, and make recommendations for optimizing processes and achieving organizational goals.
• Your role involves translating business requirements into technical solutions, providing insights to support decision-making, and contributing to the overall growth and success of the practice.

Key Responsibilities

• Conduct in-depth analysis of business processes, performance, and financial data to identify areas for improvement.
• Develop and maintain reports, dashboards, and KPIs to monitor key business metrics.
• Collaborate with cross-functional teams to gather requirements, prioritize initiatives, and drive process improvements.
• Communicate insights and findings to senior management in a clear and concise manner.
• Perform market research and competitor analysis to identify trends and opportunities in the premium dental industry.
• Support the development and implementation of business strategies and operational plans.
• Provide recommendations based on data analysis to optimize efficiency, reduce costs, and enhance revenue generation.
• Participate in project planning, execution, and post-implementation reviews.

Education and Experience

• Bachelor's Degree in Business Administration, Finance, Economics, or related field. A Master's degree is an advantage.
• Proven experience as a business analyst or in a similar analytical role.
• Strong analytical skills with proficiency in data analysis tools and techniques.
• Excellent communication and presentation skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Knowledge of the healthcare industry, particularly dental practices, is preferred.
• Proficiency in Microsoft Excel, PowerPoint, and other relevant software.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• Work in a dynamic and supportive team environment.
• Contribute to the success of a leading premium dental practice in Lagos.

Method of Application
Interested and qualified candidates should send their Resume and a Cover Letter outlining their qualifications and relevant experience to: jobs@smile360ng.com using the Job Position as the subject of the mail.