Cashier Job at OCA Consulting

OCA Consulting is a specialized consultancy firm offering expert HR solutions and Project Management services tailored primarily for start-up and emerging private funds as well as institutional investors.

We are recruiting to fill the position below:

Job Position: Cashier
Job Location: Benin City, Edo
Employment Type: Full-time

The Role: Custodian of Trust and Precision

• As a Cashier at our luxury hotel, you are the critical guardian of our financial integrity and the final touchpoint of a guest's seamless journey.
• Far more than a processor of transactions, you are an ambassador of trust, ensuring every financial interaction is conducted with impeccable accuracy, discretion, and courtesy.
• Your role is pivotal in solidifying the guest's lasting impression, transforming a simple settlement into a moment of flawless efficiency and personalized care.

Key Responsibilities
Financial Accuracy & Transaction Processing:

• Handle all guest financial transactions with supreme accuracy, including check-outs, incidental charges, foreign currency exchange, and cashiering for hotel outlets (restaurants, spa, etc.).
• Operate the Property Management System (PMS), Point-of-Sale (POS) systems, and credit card terminals with expert proficiency.
• Reconcile daily transactions, ensuring all postings are accurate and properly documented.
• Balance cash drawers at the beginning and end of each shift, investigating and resolving any discrepancies immediately.
• Prepare and complete daily cashier reports, depositing drops in accordance with hotel security policies.

Guest Service & Discretion:

• Process guest departures efficiently, presenting clear and accurate folios, and resolving any billing inquiries with patience, empathy, and professionalism.
• Handle sensitive financial matters with the utmost discretion and confidentiality, maintaining guest privacy at all times.
• Provide a warm, polished, and efficient farewell experience, thanking guests and inviting them to return.
• Collaborate closely with the Front Desk, Concierge, and F&B teams to ensure all guest charges are captured promptly and accurately.

Compliance & Security:

• Strictly adhere to all hotel financial control procedures, credit policies, and fraud prevention protocols.
• Verify the validity of all payment methods following established security guidelines.
• Maintain a secure and organized work environment, safeguarding all financial assets, documents, and equipment.

Qualifications & Personal Attributes
Essential:

• B.Sc Degree in Accounting or related field or Educated to a degree level any field ( Experience is an added advantage).
• Minimum of 2 years of cash handling experience in a luxury hotel, high-end retail, or fine dining establishment.
• Impeccable numerical aptitude and a proven track record of accuracy in financial transactions.
• Exceptional attention to detail and a methodical, organized approach to work.
• High degree of personal integrity, honesty, and trustworthiness.
• Polished and professional communication skills, with the ability to explain charges clearly and courteously.
• Proficiency with hotel PMS (e.g., Opera) and POS systems, as well as standard office software.
• Ability to maintain composure and efficiency during high-volume periods.
• Flexible schedule, able to work mornings, evenings, weekends, and holidays as required.

Desirable:

• Formal training in accounting, finance, or hospitality.
• Strong problem-solving skills and the ability to handle guest billing concerns with diplomacy.

What We Offer

• A prestigious work environment within a world-class luxury hotel.
• Competitive salary and a comprehensive benefits package.
• Extensive training in luxury service standards and financial procedures.
• Complimentary meals on duty.
• Opportunities for career advancement within the finance department or broader hotel operations.

Method of Aplication 
Interested and qualified candidates should send their CV and Cover letter to: recruitment@cathelea.com using the Job Position as the subject of the email.