Client Service & Administrative Officer Job at Smart Partners Consulting Limited

Smart Partners Consulting Limited (SPCL) is an indigenous consulting firm poised on the business model of collaboration to provide professional services of Human Resources and Business Strategy to different companies in various sectors of Nigeria’s economy. It was incorporated in July 2013. Our idea of collaboration and partnership involves the synergy of tested experts in the market place to research, identify and proffer solutions to the ever dynamic needs of our Clients.

We are recruiting to fill the position below:

Job Position: Client Service & Administrative Officer
Job Location: Ikeja, Lagos
Employment Type: Full-time

Job Summary

• The Client Service & Admin Officer acts as the main link between the company and its clients, ensuring smooth service delivery, efficient operations, and strong client relationships.
• The role also oversees administrative processes, procurement, and reporting to support overall business performance.

Key Responsibilities

• Manage client relationships, onboarding, and satisfaction to ensure service quality and retention.
• Handle client communications, proposals, service agreements, and issue resolution.
• Oversee janitor deployment, site inspections, fumigation, and cleaning operations.
• Coordinate procurement of consumables, vendor management, and stock control.
• Supervise administrative staff and ensure accurate invoicing, payroll, and budget tracking.
• Prepare and submit timely operational and client service reports.

Requirements

• Bachelor’s degree in Business Administration, Facility Management, or related field.
• 4–6years of experience in client service, administration, or operations.
• Strong communication, organizational, and multitasking skills.
• Proficiency in Microsoft Office and familiarity with facility operations.

Salary
N150,000 - N180,000 Monthly. 

Method of Application
Interested and qualified candidates should send their detailed CV to: talent@smartpartnersng.com using the Job Position as the subject of the email.