Client Service Manager

ReDahlia is a brand preoccupied with being everything to the entrepreneur. ReDahlia owns ReDahlia Workspaces and Entrepreneurs.ng

We are recruiting to fill the position below:

Job Position: Client Service Manager
Job Location: Lagos

What You Will Do

• Warmly receiving and screening visitors in person or through the telephone and answering or referring enquiries to the appropriate quarters
• Ensuring and maintaining security by following prescribed procedures, monitoring visitor logbook,  issuing visitor badges
• Maintaining continuity among work teams by documenting and communicating actions, irregularities and continuing needs
• Provide full-service support to resident clients and prospective clients including managing and coordinating events and trainings.
• Contributing to the Company’s team effort by accomplishing tasks as required, driving multiple projects online and offline.
• Writing contents on industry happenings and writing proposals to potential clients
• Researching the industry, cold calling of potential clients and following up on leads until conversion
• Handle confidential information with integrity
• Help us build great relationships both inside and outside ReDahlia

What We Are Looking For

• Male or female with a first degree (business background) from a tertiary institution not more than 30 years old.
• Excellent writing, communication, interpersonal skills and proven experience working as a client manager.
• Ability to move quickly, make confident decisions and independently manage work.
• Proficient in Microsoft Skills and Google Suite.
• Start-up background or experience in a hyper growth environment.
• Supply management skills and ability to maintain focus on customer and not personal feelings.