Collection Officer Job at XPro Management Limited

XPRO Management Limited, is an outsourcing firm.we help clients source for credible and reliable workers in all fields.

We are recruiting to fill the position below:

Job Position: Collection Officer

Job Location: Ikeja GRA, Lagos
Employment Type: Full-time

Job Description
We are currently seeking a Collections Officer/call center agent to join our team. As a Collections Officer, you will be responsible for managing and collecting outstanding debts from clients. Your duties and responsibilities will include:

• Contacting clients via phone, email, or in-person to collect outstanding debts
• Negotiating payment plans with clients who are unable to pay in full
• Collaborating with other departments to ensure timely and accurate billing and invoicing
• Updating client records and maintaining accurate account information
• Resolving client disputes and complaints related to outstanding debts
• Preparing and submitting reports on collections activities and progress

Requirements
To be considered for this role, you must possess the following skills and qualifications:

• A Bachelor's Degree in Finance, Accounting, or a related field
• 1-2 years of experience in collections or a similar role
• Ability to work independently and as part of a team
• Strong communication and negotiation skills
• Excellent attention to detail and accuracy
• Proficiency in Microsoft Office and collections software.

Remuneration
The salary range for this position is N65.000 - N90,000, depending on experience and qualifications.

Method of Application
Interested and qualified candidates should send their Resume to: xpromanagementlimited@gmail.com using the Job Position as the subject of the email.