Contact Center Loan Recovery Agent Job at MK Trend Limited

MK Trend Limited - Our client, a Fintech Company, is recruiting to fill the position below:

Job Position: Contact Center Loan Recovery Agent

Job Location: Allen Avenue, Ikeja, Lagos
Employment Type: Full-time

Job Description

  • The role involves Calling Customers via phone calls to recover loans. It is an in-office Role.
  • Work Days: Mondays -Fridays, but in a month you are expected to work Two Saturdays and Two Sundays with days for Off which is paid as overtime.
  • Age Bracket: 20-25 Years

Responsibilities


  • Reviewing the company debtor list.
  • Contacting customers and informing them of their overdue bills via phone calls.
  • Advising customers on their payment options and suggesting methods of payment.
  • Responding to customer queries.
  • Maintaining customer payment records.
  • Negotiating suitable payment plans.
  • Instituting legal action when customers fail to pay their debt.
  • Preparing customer financial statements for banks and the state credit department.
  • Writing final notice warnings to customers when payments are not being made.

Requirements

  • OND / HND / NCE.

Salary

  • N80,0000 - N90,000 / Month (Basic Salary is N50,000 +Transport Allowance +Feeding Allowance +Overtime Pay +Commission + Performance Bonus ).
  • Kindly Note that your Salary is not based on Target.
  • Other Bonus Include HMO Pension.

Note

  • Proximity to job location is very important. So offer is open to all applicants who reside around Ikeja and its environs
  • The interview will be conducted physically which is A face to Face Oral Interview, and will not be conducted virtually. Also Note, There is No provision For Accommodation.



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