Contact Centre Staff Job at Intelligent Network Services Limited

Intelligent Network Services - Our client, an agricultural support company, is recruiting is recruiting to fill the position below:

Job Position: Contact Centre Staff

Job Location: Gwarimpa, Abuja (FCT)
Employment Type: Full-time

Responsibilities

• Manage inbound calls and provide accurate, satisfactory answers to their queries and concerns
• Make outbound calls to customers for issue resolution and inform them about of new products, services and policies.
• Review callers’ information, providing updates and information about the callers
• Work with other call center professionals to improve customer service
• Provide training for new employees and inform them about the company’s customer management policies
• Develop documentation on service improvements

Requirements

• OND, HND, B.Sc in any of Plant Science, Crop Science, & any other related field.
• Good written and verbal communication skills
• Presentation Skills
• Language Proficiency in English, Hausa (Yoruba and/or Igbo is a plus).

Method of Application
Interested and qualified candidates should send their CVs to: jobs@versaplusltd.com using the Job Position as the subject of the mail.