Customer Care Officer

Tripz - Simplifying trips with convenience, comfort, quality and on time is our focus. Download the tripz app on your iPhone and android from google play and app stores, set location and you are on your way in minutes. We have strong partnership with our drivers, established a strong framework for our customers to give quality rider experience all the time.

We are recruiting to fill the position below:

Job Position: Customer Care Officer
Job Location: Lagos

Job Description

• We are looking for Business Development Officers to compliment the company's strategies to create and manage a size targeted of the market in transportation industry.

Responsibilities

• Management of clients' information and complains on our services from back - office.
• Ensure that our target markets are well managed in accordance with the company's market development startegies.
• Contribute towards the achievement of company’s strategic and operational objectives.
• Monitor information emanating from our clients' experience for better service delivery.

Requirements

• HND/B.Sc degree in Business Administration/Management, Secretariat Studies or related fields.

Skills:

• Ability to manage information and marketability ideas.
• Good interpersonal communication skills.
• Leadership and organisational skills,
• Basic IT skills.
• Good command of English language and ability to communicate with all levels of the organisation.
• Familiarity with business environment principles and practices.