Customer Care Representative Job at Orange Magazine

Orange Magazine is a leading lifestyle magazine that empowers individuals to live their best lives. We provide insightful articles, expert advice, and inspiring stories on a wide range of topics, including: Health and Wellness: Tips and tricks for a healthier and happier lifestyle, Relationships: Guidance on building strong and fulfilling relationships, Career: Advice on career advancement and professional development, Personal Finance: Strategies for managing your finances effectively, Travel: Inspiration for your next adventure, Food and Drink: Delicious recipes and culinary tips & Fashion and Beauty: The latest trends and style advice. Join us on a journey of self-improvement and discovery.


We are recruiting to fill the position below:

Job Position: Customer Care Representative
Job Location: Nigeria
Employment Type: Full Time

Job Description

  • We are seeking a customer-oriented and detail-oriented Customer Care Representative to join our team.
  • As a Customer Care Representative, you will be responsible for providing excellent customer service and support to our subscribers.

Responsibilities

  • Respond to customer inquiries and complaints via phone, email, and chat
  • Resolve customer issues and problems efficiently and effectively
  • Process customer orders and subscriptions
  • Provide information about products and services
  • Maintain accurate records of customer interactions
  • Assist with marketing campaigns and promotions.

Skills

  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making skills
  • Ability to multitask and prioritize tasks
  • Patience and empathy
  • Proficiency in customer service software and tools.

Salary
N300,000 - N500,000 monthly.

Method of Application
Interested and qualified candidates should send their resume and cover letter to: replysimisola@gmail.com using the Job Position as the subject of the mail.

Note: If you are a customer-focused individual with excellent communication skills, we encourage you to apply.



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