Customer Experience and Growth Specialist Job at Brint Online School

Brint Online School is an educational institution that provides a flexible, online learning environment for students. With a focus on quality teaching, Brint Online School aims to support academic growth through interactive digital resources and dedicated instruction. The school prioritizes student engagement, helping students learn at their own pace while ensuring they meet educational standards. By offering a range of courses, Brint Online School is committed to helping students achieve their academic goals in a structured and supportive online setting.

We are recruiting to fill the position below:

Job Position: Customer Experience and Growth Specialist
Job Location: Remote

Description 

• Are you passionate about creating exceptional client experiences and driving growth? Join Brint Online School as our Customer Experience and Growth Specialist!

Key Responsibilities

• Engage and onboard prospective clients, ensuring a smooth transition from inquiry to enrollment.
• Monitor and enhance customer service quality, ensuring client satisfaction.
• Develop strategies to boost retention, upsell services, and re-engage inactive clients.
• Collaborate with the marketing team to create impactful campaigns and foster client loyalty.
• Use data-driven insights to recommend and implement strategies for improvement.

What We’re Looking for

• Strong communication and relationship-building skills.
• Minimum of 2 years in customer service, sales, or quality assurance (experience in education or e-learning is a plus).
• A problem-solving mindset and goal-driven attitude.

Why Join Us?

• Salary: N150,000 monthly.
• Work remotely with a dynamic team committed to excellence.
• Opportunity to grow in a rewarding role that impacts online education.
• Be part of a company dedicated to transforming the learning experience for students worldwide.