Customer Experience Representative Job at Total Child School

Total Child School is a co-educational Nursery, Primary and Secondary School. The school is sited at the C.E.M Children Centre, a serene location providing a beautiful, natural and highly conducive atmosphere for learning. The School promises every child a privileged, purposeful, enriching, very enjoyable and memorable school life.

We are recruiting to fill the position below:

Job Position: Customer Experience Representative

Job Location: Victoria Island, Lagos

Job Description

• Customer Experience Representatives typically handle customer inquiries, resolve issues, and ensure positive interactions.
• Responsibilities include responding to customer queries, providing product/service information, troubleshooting problems, and maintaining customer satisfaction.
• Strong communication, problem-solving, and interpersonal skills are essential.
• Duties may also involve processing orders, managing customer accounts, and collaborating with other teams to enhance overall customer experience.

Qualifications

• Interested candidates should possess a Bachelor's Degree with 3-10 years of experience.

Method of Application
Interested and qualified candidates should send their CV to: s.totalchild@gmail.com using the Job Position as the subject of the email.