Customer Relations Officer Job at Abuja Electricity Distribution Company

The Abuja Electricity Distribution Company (AEDC Plc) is a reputable Electricity Distribution Company in Nigeria backed by international investors and shareholders. AEDC’s franchise area covers the Federal Capital Territory, Niger, Kogi and Nasarawa States with a total land mass of 133,000 km2.

The company is organized into 9 Regions and 39 Area Offices across the aforementioned 4 states. The Company has maintained Customer Service Standards of Performance, in line with Internationally accepted standards (IEC 60050: Generation, Transmission and Distribution of Electricity). It is for this reason that the Company continues to prioritise to the improvement of power supply and technical efficiency through investment in the network to improve service delivery.

We are recruiting to fill the position below:

Job Position: Customer Relations Officer

Job Code: AEDCCRO
Job Location: Abuja

Description

• Are you passionate about electrifying the future? Do you thrive in dynamic environments where innovation and excellence are the norm? Look no further – we're seeking talented individuals to join our team in various key roles within the electrical and power infrastructure sector. If you have the skills, dedication, and drive to make a difference, we want to hear from you!

Responsibilities

• Monitoring of all customers on assigned Distribution Transformers (DT)
• Drive cash collection activities in respect of energy billed.
• Engage in debt recovery activities in the Region.
• Prepare schedules for meter reading, conduct accurate meter reading and submission of data to the Billing Unit for appropriate billing.  
• Carry out accurate meter reading, proper inspection of meters and identify cases of Energy theft, bypasses, illegal connections
• Prepare daily reports about all inspected costumers and report findings to the Feeder Manager.
• Preparation of disconnection reports

Qualification

• Candidates should possess an OND / HND / B.Sc in any discipline

Method of Application
Interested and qualified candidates should send their  Curriculum Vitae (CV) to: AEDC.Recruitment@abujaelectricity.com using the Job Position as the subject of the email.