Customer Service and Billing Officer Job at TeamAce Limited
TeamAce Limited - Our client, a leading Construction firm, is recruiting suitable candidates to fill the position below:
Job Position: Customer Service and Billing Officer
Job Location: Lagos
Employment Type: Full-time
Job Summary
- As our customer service and billing officer, you will be responsible for handling customer inquiries, resolving billing issues, and ensuring a smooth and efficient billing process.
Responsibilities
- Provide top-notch customer service by responding to customer inquiries and resolving issues in a timely and professional manner.
- Manage the billing process, including preparing invoices, tracking payments, and addressing discrepancies.
- Communicate billing details and project costs to clients clearly and effectively.
- Handle customer complaints related to billing, resolving issues and escalating where necessary.
Requirements
- Candidates should possess a Bachelor's Degree is required.
- Minimum of 2 years of experience in a customer service or billing-related role.
- Strong customer service orientation with a proactive problem-solving approach.
Salary
N150,000 - N250,000 / Month
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