customer service department vacancy

Customer Service Department Recruitment/Description

Customer Service Specialist

1. Answer customer questions promptly and accurately by phone, email or chat

2. Determine customer needs for products and help customers understand them

3. Update our internal orders through helpful discussions with customers

Monitor customer complaints on social media and provide assistance

4. Share customer requirements and effective solutions with team members

5. Inform customers of new product features

6. follow up with customers to ensure their feedback is resolved

7. Collect customer feedback and share and interface with our product, sales and marketing teams.


If you are interested, kindly please send your CV to:

pickeringleanne287@gmail.com



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